Recreate Old SIM
RECREATE YOUR OLD SAFARICOM SIM CARD
Do you have a Safaricom line that you have not topped up for a while? Worry no more, you can get back online by recreating the line before its recycled at the comfort of your home.
Simply dial *100*2# and select recreate Old SIM then top up your line within 7 days to stay in touch with Family and friends.
This is an innovative solution that allows customer to recreate their old inactive lines (that have not been recycled) with the old SIM Card at the comfort of their homes.
Yes. Simply dial *100*2# from an active number > SIM Card issues > Recreate Old SIM or *456#>What’s New> Recreate Old SIM.
You will need to visit a Safaricom Retail Shop near you for assistance.
Recreation will only be done for normal lines. Golden number & company line recreation requests will be done at any Safaricom Retail Shop.
If one is roaming, you kindly send your request via email with a scanned copy of ID/passport to
No. You will be required to purchase a new line at any Safaricom Retail Shop or M-PESA agent near you.
One can only be able to recreate 2 inactive lines within 72 hours.
Yes. Same rules apply where they can only recreate 2 MSISDNS within 72 hours.
Kindly top up your line to continue enjoying Safaricom products and services.
- Advantage Plus Prepay Bundles Terms & Conditions
- Airtime Bundles Service
- Tunukiwa Daily Service
- Safaricom DIY PostPay
- Safaricom PostPay No Expiry Service
- Conditions of Use of the Safaricom Service
- Safaricom Auto Okoa Service.
- Safaricom Anniversary Service
- Safaricom Flexible Talk Time Bundle
- Safaricom Stori Ibambe Service
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