Supplier Tools and Support

We’ve created a portal to enable all our suppliers to access, register, engage with, and potentially collaborate with us.

The Prospective Supplier Registration Portal enables new suppliers to register and express their interest to deal with Safaricom online.

Prospective Supplier Registration Portal

Key events of a supplier's life with Safaricom are recorded online and this contributes to enhancing our corporate governance. The portal can be accessed below.

Prospective Supplier Registration Portal

Safaricom iSupplier Portal

The iSupplier Portal provides our existing suppliers access with a collaboration portal to our systems from where they can check the status of their transactions and provide updates on delivery, in addition to maintaining certain aspects of their own information.

Safaricom iSupplier Portal

Safaricom Cloud iSourcing Portal

iSourcing is an interactive module that enables our existing suppliers to receive, acknowledge and respond to sourcing events such as RFIs, RFQs and RFPs among other requests.

Safaricom Cloud iSourcing Portal
Safaricom Oracle Cloud iSourcing Portal

Supplier Manuals

• Safaricom Accounts Payable Manual(pdf)
• Supplier Registration Guide(pdf)
• Updating Supplier Registration(pdf)
• Responding to Prequalification-New suppliers (pdf)
• Responding to Prequalifications-Existing suppliers(pdf)
• Responding to RFQs/RFPs
• Supplier Code of Conduct

Risk Management Tools

• Sample Risk Assessment Template(pdf)
• Sample Business Continuity Plan(pdf)

Supplier Help and Support

If you need more information, clarifications or help regarding our supplier registration process or any other aspect of the supplier relationship process, or you just want to give us feedback please do not hesitate to contact us through:

Telephone: 254722003750 and 254722006422
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.