M-PESA Global

What is M-PESA Global?

This a service that will enable M-PESA registered customers to send money to Mobile numbers, Banks and Western Union locations globally.

How can one access this service?

By dialling *840# >Accept terms and conditions to Opt in > Select send money abroad
MySafaricom App > Select M-PESA> Select M-PESA Global>Accept terms and conditions to Opt in > Select Send

Download updated M-PESA app version or update current one to access the service

What is the minimum/maximum amount one can send through M-PESA Global?

The minimum amount to send is KSHS 101 and maximum of KSHS 70000

What are the charges for the service?

Min	Max	Tariff (KES)
101	5000	100
5001	15000	250
15001	35000	350
35001	70000	500

Can one send money to all Western Union agents globally?

This service is available in all countries except sanctioned countries e.g. North Korea and Syria.

Can one send money to all Banks globally?

This service is currently available in Germany, China and UAE. Other countries will be included in due course.
Send to Bank option is currently available on MySafaricom App only

What is a Country ISO?

This is a 2 LETTER abbreviation for country names e.g. ZA for South Africa, TD for Chad, KE for Kenya, UG, TZ, etc. ISO may not always be the first two letters of the country name.

What is a secret word?

When sending funds to South Africa the sender is required to input a secret word. The recipient will be required to have the secret word details at the collection point to receive the funds.

How do I get assistance?

For all customer care queries, kindly call 100 or 200