5G for Mobile Data Monthly Bundles FAQs
Yes, following succesful commercial launch in Oct-2022, customers will dial *544# and choose Option 4:GO MONTHLY then Option for 5G Plans to view the 5G ready bundles.
Also available on *444# and choose Option 1:Data OFA -> Option 6:TUNUKIWA.
The offers from Sh 3000 are available for all customers . Remember to be in 5G ready site to enjoy maximum speeds.
Below are the currenly available packages.
|
5G Data Packages |
Price (KSh) |
Volume (MBs) |
Validity |
|
Sh1000=15GB, 30Days |
1000 |
15360 |
30Days |
|
Sh2000=35GB, 30Days |
2000 |
35840 |
30Days |
|
Sh3000=65GB, 30Days |
3000 |
66560 |
30Days |
|
Sh5000=100GB, 30days |
5000 |
102400 |
30Days |
|
Sh10000=200GB, 30Days |
10000 |
204800 |
30Days |
Bundles will be available under USSD and Digital channels as below:
- Dial *544# and choose Option 4:GO MONTHLY then Option for 5G Plans to view the 5G ready bundles.
- Dial *444# and choose Option 1:Data OFA -> Option 6:TUNUKIWA
- Safaricom digital channels of app and web under Option for Data,Calls, SMS & Airtime -> Go Monthly -> GO 5G Option
Yes. The 5G ready data bundles are available to customers using smart phones are 5G & 4G capable devices.
No. Any unused bundles will expire after 30days . validity of the data volumes (Mbs) is for only 30days and cannot be extended.
Yes. 5G data bundle will be usable when phone is connected to other Network types(5G/4G). The bundles allow for backward compatibility hence can be used by Safaricom customers in 4G and 5G ready coverage
Yes. You can purchase the bundles as many times.
The 5G bundle will be personalized for Sh1,000 and Sh2,000 price points. However ALL customers will be able to view pricepoints of Sh3,000, Sh5,000 and Sh10,000.
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