4G Internet For Business

This is a fast and affordable internet connection for small to medium sized businesses based on the revised packages and wireless technology.

The main change will give more value-for-money to customers:

• New packages have larger volumes, with 56% more on Bronze.
• Prices remain unchanged for all the packages, including the unlimited packages.
• Existing customer will receive higher allocation in the next billing cycle after the cutover date. No migrations will be needed.

You can subscribe to the following packages on a post-pay plans:

The functionality of Fixed LTE or 4G For Home products will remain the same. Product lifecycles, - sales, onboarding, order management, activation, billing, usage and termination processes will remain the same. Existing customer will receive higher allocation in the subsequent billing cycle. No customer migrations will be needed.

New customers will be onboarded on the higher volumes only.

No. The new packages will not have any access limits for a given time.

No. The new packages based on best of effort for each customer, in their access area or network cell. The network cell may have peaks and troughs in traffic, customers will experience low and high speeds respectively.

You are allowed to purchase same bundle as subscribed via M-Pesa, by dialing USSD *485#. You can purchase as many times within the month as desired. This payment is treated as a bill prepayment, so the monthly bill remains the same.

No. Fixed Wireless usage conditions are restricted to network cells/locations to push required traffic, 4G or 5G. Chances are a customer may move out of these areas. Effective working of Fixed Wireless Access products is only guaranteed where signal strengths are already confirmed. This is done at sales and onboarding part of the journey, not meant to change.