A Snapshot Of Safaricom

Our Strategic Pillars

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Strengthen The Core

To strengthen the Core

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Financial Service Provider

To be a financial service provider

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New Growth Areas

To accelerate new growth areas

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Leadership

To achieve cost of leadership

Key Number|FY2023

Human Capital

|6,663

Employees (Group)

(2022: 5,852)

|49.3%

Women in our workforce

(2022: 50%)

5.8%

Procurement spend on women-owned businesses

(2022: 4.0%)

40.1%

Women in senior management

(2022: 35%)

3.0%

Employees with disabilities

(2022: 3.0%)

33

Staff members dismissed for fraud

(2022: 23)

Key Number|FY2023

Natural Capital

|47,023 m3

Water consumption

19.3% YoY

(2022: 58,294 m3)

|+1,400

Sites using solar and hybrid clean power

>100% YoY

(2022: 310)

91,920 kgs

Total waste collected – 88,796 kgs recycled

28.1% YoY

(2022: 71,748 kgs)

132 tonnes

E-waste collected – 100% recycled

32.7% tonnes YoY

(2022: 196 tonnes; total to date:1,778 tonnes)

Key Number|FY2023

Financial Capital

Ksh 295.69 billion

Service revenue

(2022: KShs 281.11 billion)

|Ksh 81.05 billion

Voice service revenue

(2022: KShs 83.21 billion)

Ksh 117.19 billion

M-PESA revenue

(2022: KShs 107.69 billion)

Ksh 11.38 billion

Messaging revenue

(2022: KShs 10.88 billion)

Ksh 53.95 billion

Mobile data revenue

(2022: KShs 48.44 billion)

Ksh 8.11 billion

Mobile incoming revenue

(2022: KShs 9.85 billion)

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Safaricom Journey

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