Chief Finance Officer’s Review

The financial year under review has been one of far-reaching changes and extraordinary circumstances, given the impact of geopolitics, especially those pertaining to the war in Ukraine, and domestically, the Kenyan 2022 general elections, as well as the macroeconomic challenges to the country’s economy and our business operations.

Aspects from the Macro Economic Environment

Image

Elevated inflationary pressure

In FY2023, the inflation rate rose by 3.6bps from 5.6% in March 2022 to 9.2% in March 2023, mainly driven by food and fuel prices with the latter driving up transport and energy costs.

The uptick in inflation rates has resulted in consumer wallet shrinkage thus reducing consumer spend and mostly negatively affecting our M-PESA, Voice and Data revenues as consumers cut spending on non-basic services/commodities including airtime.
Image

Currency performance

The Kenya shilling depreciated 15.1% against the US dollar between the end of March 2022 and March 2023 from KShs 114.95 to KShs 132.33. The continued depreciation has mainly been driven by increased dollar demand from energy and merchandise importers, with Kenya being a net importer and the import bill being in US dollars.

Depreciation of the Kenyan shilling has impacted the business on many fronts including the increased cost of doing business on energy and diesel. This has in turn increased our network and operating expenses and imposed a higher cost in importing handsets, thereby increasing the price at which we have to sell, and ultimately dampening the uptake of smartphone devices in the market.
Image

Economic growth slow-down in Kenya

The Kenyan economy slowed down in the 2022 calendar year to 4.8% compared to a revised growth of 7.6% in 2021, owing to heightened headwinds, including slower global growth, domestic interest rate increases, anxiety over the 2022 elections, and high inflationary pressure which negatively impacted the economy.

We saw a slow-down in business operations and M-PESA revenues due to reduced economic activity in the country as citizens strived to cater for basic needs with the high cost of living.
Image

Regulatory Implications

In addition to macro-economic impacts, regulatory changes, particularly to the mobile termination rate (MTR), have had the following impacts on our business:
• The revised MTR and fixed termination Rate (FTR) of KShs 0.58 from KShs 0.99, (an interim rate for 12 months as the Authority conducts a Network Cost Study) came into effect from 1 August 2022.
This reduction in rate has impacted our interconnect revenues to the value of KShs 2 billion, with FY2023 interconnect revenues for Kenya declining by 22.5% YoY to KShs 5.3 billion.
• The previous rate of KShs 0.99 was applicable for only four months of H1 FY2023, with a larger impact felt in H2. The total loss was KShs 2.0 billion in FY2023, based on the MTR decline to KShs 0.58.

Tax Implications

We saw a number of tax implications during the year under review:
• The Finance Act 2022 imposed a 10% excise duty on the importation of cellular phones, 25% import duty on phones as part of the EAST African Community External Tariff (CET) and as well KShs 50 excise duty on every imported ready-to-use SIM card. These taxes have increased the cost of smartphones and slowed down our initiatives to drive 4G device penetration in the year. The three sets of taxes on the purchase of mobile phones and SIM cards add a new layer of taxes to users who already pay a raft of other levies on the services they access on their devices.
• The three sets of taxes on the purchase of mobile phones and SIM cards add a new layer of taxes to users who already pay a raft of other levies on the services they access on their devices.
• The use of telephone and internet data services already attracts duty at the rate of 20% of excisable value which includes the 16% value-added tax (VAT).

Image

Performance Snapshot

Service Revenue (SR)

Grew 5.2% to KShs 295.7 billion

Group Service Revenue

Grew by 5.0% to KShs 295.2 billion (+5.7% adjusted for MTR)

Safaricom Kenya SR

Generated KShs 562.4 million in SR

Safaricom Telecommunication Ethiopia (STE)

Performance Snapshot

Net Profit

Declined by 10.6% to KShs 62.3 billion, excluding minority interest

Net income

Grew by 3.0% to KShs 74.5 billion

Safaricom Kenya net income

Performance Snapshot

M-PESA

Grew by 8.8% to KShs 117.2 billion

M-PESA revenue

Grew by 16.2% YoY to 23.54

Chargeable transactions per one-month active customers

Rose 1.9% YoY to KShs 311.28

One-month active M-PESA average revenue per user (ARPU)

Grew by 21.4% to KShs 35.86 trillion and 33.5% to KShs 21.03 billion

Total transaction value and volumes

39.7% of total service revenue

M-PESA revenue earned

Performance Snapshot

Voice and Messaging

Declined by 2.8% YoY to KShs 80.9 billion

Voice revenue

Rose by 1.4% to KShs 1.44 in FY2023

Rate per minute

Rose 4.4% to 166.7

Minutes of use

Grew by 4.6% YoY to KShs 11.4 billion

Messaging revenue

Grew by 5.1% to KShs 43.82

ARPU

Grew by 25.9% to 191.6

Messages per subscriber

Declined 16.6% to KShs 0.23

Rate per message

31.3% of total service revenue

Voice and messaging revenue earned

Performance Snapshot

Mobile Data

Grew by 10.6% YoY to KShs 53.6 billion

Revenue

Rose by 53.8% YoY to 3.57GB

Chargeable data per subscriber

Declined by 24.5% YoY to 6.70 cents

Average rate per MB

Increased by 16.2% to KShs 239.04

Mobile data ARPU

Grew by 10.0% to 20.30 million, 65.1% active on 4G

Smartphone users

1 million customers enabled

Lipa Mdogo Mdogo

Performance Snapshot

Capex

Increased by 93.1% to KShs 96.1 billion

Group capital additions

KShs 55.8 billion

Ethiopia operations

KShs 40.4 billion

Safaricom Kenya

Performance Snapshot

Fixed Data

Grew 20.1% YoY to KShs 13.50 billion

Fixed service and wholesale transit revenue

59.2%

FTTH penetration

Grew by 17.9% YoY to 195.74k

FTTH customers

Grew by 0.1% YoY to 48.37k

Enterprise fixed customers

Performance since launch on 6 October 2022 to 31 March 2023

Safaricom Telecommunications Ethiopia

KShs 562.4 million

Service revenue

KShs 135.8 million

Voice revenue

KShs 356.5 million

Mobile data

KShs 3.9 million

Messaging revenue

KShs 66.2 million

Mobile incoming revenue

KShs 676.6 million

Handset and other revenue

KShs 595.5 million

Other Income

Revenue Growth

Revenue growth during the year was attributable mainly to M-PESA, mobile data and fixed revenues.

  • M-PESA* revenue was up 8.8% YoY, supported by increased usage and growth of chargeable transactions per customer.
  • Mobile data grew double digit by 10.6% driven by increased usage evidenced by a 53.8% growth in the average Gigabytes per user to 3.57GB.
  • Fixed Enterprise and Fibre-to-the-Home (FTTH) revenues grew 21.4% and 17.9% YoY respectively driven by growth in customers and usage.
  • Our rate per MB has declined by 24.5% in the year to 6.7 cents driving affordability for our customers.
  • As we focus on growing penetration of 4G devices, we are delighted to see that of the smartphone users that grew by 10.0% to 20.3 million, 65.1% or 13.2 million are active on 4G devices.

Evolution of contribution of M-PESA Revenue to Service Revenue (KShs Bn)

Mobile data

20.30

FY23

18.46

FY22

10.0

% YoY

239.04

FY23

205.73

FY22

16.2

% YoY

53.60

FY23

48.44

FY22

10.6

% YoY

Double digit revenue Mobile Data growth

Double digit revenue Mobile Data growth, driven by increased device penetration and usage

  • We continue to support customers in purchasing 4G-enabled devices through our affordable Lipa Mdogo Mdogo (LMM) offering, which has enabled over 1 million customers to enjoy more features at their convenience.
  • Mobile Data revenue grew by 10.6% YoY, driven by increased usage.
  • Usage per chargeable-data subscriber grew 53.8% YoY to close at 3.57 GB.
  • Data ARPU grew by 16.2%, driven by 14.7% growth in customers using more than one gigabyte per month.

Fixed Service

While we acknowledge that there is still significant untapped opportunity in fixed service, it was gratifying to see the strong acceleration of our fixed business during the year under review, boosted by a growth in customers and ARPU. We continue to explore several initiatives to scale this area of the business, including IoT and ICT.

FTTH

Fixed enterprise

Double digit revenue Mobile Data growth

Usage and Rate per minute

While these traditional lines of revenue have come under significant pressure, we recorded improved growth in messaging revenue in H2 by 18.9% YoY, against the drop of 7.7% recorded in H1, to close at a full year growth of 4.6%. Voice revenues on the other hand, recorded a lesser decline in H2 by 1.7% against a drop of 3.8% in H1, to close the year at a drop of 2.8% YoY. In the long term, these two revenue lines may follow a similar pattern to that seen in mature markets. Nevertheless, our strategy remains to defend our market share. To that end, we have consistently been optimising our pricing over the years to ensure that we continue driving affordability and usage. This has been well received by our customers amidst the tough macro-environment characterised by rising inflation. It also contributes towards cementing our commitment to support our customers during difficult periods.

Capex

During the year under review, we continued with sustained investment in our network and systems in order to support capacity upgrading and user experience. As at 31 March 2023, we had a total of 6,325 sites in Safaricom Kenya and 1,272 sites in Ethiopia. 98% of all sites in Kenya are active on 4G while all sites in Ethiopia are built on 2G, 3G and 4G technologies. Our Group capital expenditure in the period stood at KShs 96.1 billion, of which KShs 40.4 billion was spend in Safaricom Kenya and KShs 55.8 billion was invested in Safaricom Ethiopia. On hyperinflationary basis total Capex spend for FY23 was KShs 106.4 billion. The KShs 55.8 billion spend in Ethiopia supported sites roll-out and other readiness infrastructure required to launch, and thereafter expand, coverage for the business. We are focused on enhancing network quality, efficiency and utilisation by driving increased 4G penetration in Kenya while in Ethiopia, our focus for the year is to ramp up population coverage to establish a contiguous network for better experience of our customers already onboarded on our network. Our 5-YR CAPEX investment plan for Ethiopia is between USD 1.5-2 billion and for FY24, we target to roll out about 3k sites which would be half of sites built in Kenya.

Image
Image

Safaricom Telecommunications Ethiopia

We have continued to record important milestones with our business in Ethiopia. Having launched commercial operations, and with 22 cities currently live on our network, we have seen very encouraging uptake from our customers, both in terms of numbers and usage. In the initial months, Safaricom Ethiopia SIM cards came with a welcome offer on data, voice and SMS for customers to test and experience the network. For the six months to 31 March 2023 that we have been in operation, our 90-day active voice customers stood at 2.0 million, representing a level of 92% of the 90-day active customer base. The 90-day active data customers closed the period at 1.4 million, a 73% penetration of active voice customers. We have recorded significant usage of data, with an average of 1.5GB per chargeable customer per month. This achievement can be assessed against our Kenya business, which attained this level of usage only in FY2021, almost 20 years since the inception of the Company. Voice usage stands at an average of 55.4 minutes per customer per month. Combined with the 10.8 SMSs per user per month, this only confirms the opportunity that we see in this market.

Hyperinflation

It is important to note that Ethiopia has been declared a hyperinflationary economy by the International Accounting Standards Board as of 31 December 2022. The key considerations include the three-year cumulative inflation rate if it approaches or exceeds 100%. In this regard, the International Monetary Fund’s World Economic Outlook (IMF WEO) forecast a three-year cumulative inflation rate of 111%. In compliance with IFRS reporting, we have assessed our actual Ethiopia performance and incorporated the hyperinflationary adjustments at Group consolidated level as applicable. We recognise that in a period of inflation, an entity holding an excess of monetary assets over monetary liabilities loses purchasing power, while an entity with higher monetary liabilities than monetary assets gains purchasing power. With this context in mind, Safaricom Ethiopia has more monetary liabilities than monetary assets, due to the significant vendor financing liabilities. This therefore results in a net monetary gain, and we will make adjustments accordingly year-on-year. Nonetheless, overall, for net income, we have reported a net positive impact of KShs 3.5 billion, mostly driven by the hyperinflationary monetary gain of KShs 10.4 billion. This has been consolidated in the Group’s overall performance.

Image
Image

Value For Shareholders and Investors

In line with our purpose of transforming lives, Safaricom remains committed to creating value for our shareholders and investors. During the year, the Board approved payment of an interim dividend of KShs 0.58 per ordinary share, amounting to KShs 23.24 billion. Moreover, the Board has resolved to recommend to the shareholders at the next AGM, a final dividend of KShs 0.62 per ordinary share, amounting to KShs 24.84 bringing the cumulative dividend per share to KShs 1.20, or KShs 48.08 billion for the full year. This is in line with our dividend policy, which has been consistent over the years at 80% of our Group net income, excluding minority interest and hyperinflationary impact on Ethiopia numbers, and we remain committed to paying dividends that are commensurate with our performance. In this regard, it is important to note that: At 6.6%, the dividend yield is the highest recorded over the last five years Our Earnings Per Share (EPS) at KShs 1.55, has been impacted by Ethiopia startup costs.

Looking Ahead

Whilst we are aware that the macro-economic environment continues to be a challenge, we are well aligned and prepared as a business to respond to and manage any emerging risks. We are pleased with the progress we are making in our Ethiopia business and FY24 is forecasted to be the peak loss year in this investment period. We continue to grow our Kenya business in line with our focus to scale tech solutions as we transform into a tech company. We have a skilled and dedicated work force in place to support delivery of our targets and ambitions across all lines of business. Our positive impact to the society also give us inspiration to innovate more and digitise the payments ecosystem through our product offerings so that we meet their needs and expectations. We forecast that our core business will hold and the new growth areas will boost our earnings into the future. We remain committed to ensuring that our shareholders interests are well protected even as we navigate through this investment cycle through our green field operation in Ethiopia.

Image

Financial Highlights

Download PDF