Safaricom Expands 5G Coverage to 35 Counties, Slashes 5G Router Prices

26 October 2023

5G bundles and 5G Wi-Fi enables mobile data customers, homes, and businesses in 5G areas to enjoy superfast connectivity. 

Nairobi, Kenya, 26 October 2023… Safaricom (NSE: SCOM) has increased its 5G coverage to select towns across 35 counties as it continues to empower its customers in 5G areas to enjoy superfast internet on the move, and for their homes and businesses. 

As part of the move to spur 5G uptake, the service provider has also slashed the price of 5G Wi-Fi routers, with cash customers set to enjoy a 60% price reduction on the router, which now retails at KES 9,999, down from KES 25,000. Nearly half a million eligible customers will also have the option of signing up for an 18-month contract that will enable them to receive the router for free. 

Safaricom has also increased 5G Wi-Fi volumes for Home Consumer packages that offer  

400GB 3,499/- 

800GB 5,999/- 

1500GB 9,999/- 

5G Wi-Fi for Business offers unlimited packages starting at Kes 4,000 for 10 Mbps in response to the different need for a business for always on connectivity. 

"As a digital lifestyle enabler, we are excited about a 5G future, which makes it possible to close the digital divide in underserved communities, provide access to critical services such as healthcare or spur economic growth by connecting small businesses to new opportunities. By increasing 5G coverage, we are enhancing Kenya’s best internet network and empowering our customers to start exploring the possibilities of 5G," said Peter Ndegwa, CEO, Safaricom PLC. 

In October 2022, Safaricom became the first service provider in Kenya to launch 5G. Since then, coverage has grown to select towns across 35 counties. New counties where 5G is now present in select towns include Bomet, Busia, Isiolo, Kitui, Mandera, Migori, Tharaka-Nithi, Trans Nzoia, Homa Bay, West Pokot, Embu, Kirinyaga, Muranga and Turkana. They join other counties where Safaricom 5G is present, including Nairobi, Kiambu, Mombasa, Kisumu, Uasin Gishu, Nakuru, Garissa, Kajiado, Kisii, Machakos, Kakamega, Kilifi, Siaya, Kericho, Kwale, Laikipia, Marsabit, Meru, Narok, Nyeri and Vihiga. 

To enable Kenyans experience how 5G can transform homes and businesses, Safaricom, in partnership with Huawei, has set up three 5G experience centres in Nairobi. The centres, located in Safaricom’s Village Market, The Hub and Buruburu Shops, contain virtual reality gaming zones, showcases of smart-capabilities for homes and enterprises, and speed-testing booths. 

Safaricom has also provided 5G data bundles to enable its over 500,000 customers using 5G smartphones to browse at ultra-fast speeds, while all new 5G customers can also redeem a free 5GB bundle on my Safaricom App. The 5G bundles are available under ‘Go Monthly’ on MySafaricom App, Safaricom.com, and USSD *544#. 

To check available 5G zones or get 5G Wi-Fi, customers can visit https://internet.safaricom.co.ke/5g-wireless/coverage. 

Over the years, Safaricom has consistently invested in its network, with its 2G, 3G, 4G and 5G in aggregate covering 97% of Kenya’s population, while its fibre network has passed more than 450,000 homes and businesses.