
David Umoh
Chief Consumer Business Unit Officer
David Umoh is a seasoned telecommunications executive with over 20 years of diverse industry experience, including senior leadership roles. He has a comprehensive background that spans technology, innovation, sales, and product development. David is recognized for his proven ability to drive revenue growth, market penetration, and business development across various sectors, including Mobile Financial Services and Customer Experience. His core competencies encompass innovation in product development, revenue planning, customer value management, and strategic business modeling. David holds advanced degrees from prestigious institutions such as Harvard Business School and the University of Uyo.
He has successfully led teams at prominent companies like Telecel Ghana, Millicom (Tigo) Tanzania, and is currently serving as the Chief Consumer Business Unit Officer at Safaricom. In these roles, he has implemented key initiatives that significantly improved operational efficiency and market position. His expertise in brand management and communications, combined with his analytical skills, has enabled him to develop effective strategies that enhance customer engagement and drive profitability. Throughout his career, David has demonstrated a strong commitment to fostering a customer-centric culture and promoting innovation within his teams. His leadership style emphasizes collaboration and empowerment, allowing him to build high-performing teams that consistently exceed business objectives. By leveraging his extensive experience and insights, he continues to shape the future of telecommunications, ensuring that customer needs are at the forefront of strategic decision-making.
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