Dr.Andualem has more than 27 years of rich experience and business acumen, serving in various sectors at leadership level and fosters experience in working at and in partnership with multinational companies.

Before joining Safaricom Ethiopia, Dr. Andualem led Ethio telecom as CEO, Chief Human Resources Officer and Chief Internal Auditor; CEO of a telecom company in South Sudan, Director General of the FDRE Education and Training Authority; and CEO and Founder of Funaton Consulting Group. He is also served as a University lecturer both in country and internationally.

Dr.Andualem holds a PhD in Business Administration, from Bulacan State University, MA in Education Leadership & Management and BSC in Business Education from Addis Ababa University, and Accounting Diploma from Kotebe Metropolitan University.