Message from The CEO

At Safaricom we are driven by our Spirit of Purpose, Customer Obsession, Innovation and Collaboration, and we pride ourselves in being the number one employer of choice; we take care of our people through work-life balance, rewards that meet your personal needs and a conducive work environment. We inspire and encourage our employees to grow and expand their thinking and possibilities.

Our story in numbers 

44 million

Customers

2007

M-PESA launched by Vodafone for Safaricom and Vodacom.

6000+

Employees

40%

Stake owned by Vodafone Group

1993

Formed as a fully owned subsidiary of Telkom Kenya

Find your Dream Job

Manager - Regional Security

Reporting to HOD - Security, the role holder is responsible for the management and d...

Closes On 2025-01-31

Commercial Manager, Farmer Solutions

Reporting to the Director – Digifarm. The role of the Commercial Manager, Farmer Solutions is a critical on...

Closes On 2025-02-03

Financial Products Manager

Reporting to the Director – Digifarm. Digifarm’s Financial Products Lead plays a critical role in designing, deve...

Closes On 2025-02-03

Senior Officer- Digital Media

Reporting to the Manager – Integrated Media, the position holder will be expected to execute digital media buying a...

Closes On 2025-01-29

Principal Engineer – Telco and Information Technology DCN - Planning and Design

Reporting to the Senior Manager- Transmission & IP Engineering, the position holder will respons...

Closes On 2025-01-30

Cloud Infrastructure Engineer

Reporting to the Cloud Specialist, the role holder engineer will be responsible for delivering a ful...

Closes On 2025-01-29

M-Pesa Africa - Service Operations Manager

The holder of this position will be expected to report on deviations from the agreed service levels, capacity changes...

Closes On 2025-01-29

Enterprise Customer Support Engineer

Reporting to the Enterprise Customer Support Manager- the holder of the position will perform comple...

Closes On 2025-01-29

No jobs found

No jobs found

Our Alumni Community

It’s easy! First, search for a job. Once you find the role that interest you, click the “Apply” button. Then, follow the directions on your screen, either create a new profile or sign in if you are a returning candidate. We invite you to click here and follow our application tips.

Most definitely! As an equal opportunity employer, Safaricom is committed to a diverse workforce and is also committed to a barrier-free employment process. We strive to build a diverse, high-performing workforce that reflects all segments of the community we serve. At Safaricom, we celebrate our differences. PrePay: Call 100 (Free) Or +254 722 002100 (chargeable) Email: customercare@safaricom.co.ke PostPay: 200 (Free) Or +254 722 002200 (chargeable) Email:advantage@safaricom.co.ke Data Queries: mobileoffice@safaricom.co.ke Online Support Team Twitter – @Safaricom_Care and @SafaricomPLC Facebook

Once we’ve finished interviewing all of the selected candidates and completed reference and background checks, we try to make a final decision within a few weeks.

It depends. For most positions, we begin the process with a phone interview. If there’s interest on both sides, we invite the candidate for a face to face interview, typically with the hiring manager and some teammates and/or stakeholders. Some recruitments are unique, though, and some may have their own variation of the interview process such as assessment centers.

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Unfortunately, this means there are no available positions using the search criteria that you specified. Broaden your search criteria or set yourself up for job alerts to automatically notify you of any suitable new roles.

We often get thousands of applications for our open positions. We always follow recruitment standards when we review the CVs sent to us by candidates and contact the people we’d like to learn more about. Unfortunately, we’re not able to make personal contact with people we are not moving forward in the selection process. You can always sign in to your application profile, and check your status for jobs you’ve applied to.

We regularly post new positions and remove positions that are no longer open or have been filled. If a job isn’t up on our site, then we’re not taking applications for it at this time (sorry!).

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