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STAKEHOLDER ENGAGEMENT
| SOCIETY | REGULATORS | SHAREHOLDERS | MEDIA | CUSTOMERS | BUSINESS PARTNERS
| EMPLOYEES |
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As part of our focus on wellbeing and in response to work-life concerns raised by
staff in the last ‘SEMA Survey’, we partnered with Thrive Global, a wellbeing and
productivity group founded and led by Arianna Huffington, and launched the
Thrive Global Programme
midway through the year. The Thrive Agenda seeks
to make companies truly human organisations in the digital age and it focuses
on four main areas: Body (wellbeing), Mind (wisdom), Heart (wonder) and Soul
(purpose). This programme requires a full cultural transformation, working with the
leadership team and workforce to improve the overall health and wellbeing of
the entire Safaricom team, tackling physical health, stress management, burnout
prevention and emotional wellbeing.
The initial implementation will run from January 2017 to March 2018 and will
feature: company-wide awareness sessions, interactive live training, weekly
curated email content (delivered post-workshop and organised around specific
themes), activities such as webinars and e-courses, and through impact
measurement to track and optimise employee wellbeing and engagement
metrics.
This year also saw the development of an
Adoption Policy
to guide child adoption
by employees. In terms of benefits, employees adopting children are now entitled
to two months of maternity leave if the child is younger than two years of age and
one month if the child is older than two years of age. As part of this process, we
also ran awareness sessions with managers to share with them best practices in
terms of handling maternity leave and flexible working hours.
Road safety
remains an ongoing concern for us and we ran several initiatives
this year, including the ‘Drive to Live, Arrive Alive’ themed Safety Week in April
2017, the modernisation of the Safaricom fleet of vehicles and maintenance of
our vehicle tracking systems, defensive driving training sessions and ensuring staff
members who violate road safety requirements attend a monthly meeting with
the CEO and report to line managers weekly.
The theme of this year’s Safety Week was ‘Drive to Live, Arrive Alive’ and activities included
vehicle inspections, pop quizzes on road signs, tiredness and safe driving habits, such as not
texting and maintaining appropriate speeds, together with a video message from the CEO.