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STAKEHOLDER ENGAGEMENT

| SOCIETY | REGULATORS | SHAREHOLDERS

| MEDIA |

CUSTOMERS | BUSINESS PARTNERS | EMPLOYEES |

63

Another highlight from the year was the

Safaricom

Business Journalist Fellowship Programme

. Now

in its third year, the programme has become an

established part of the curriculum at Strathmore

Business School and 15 journalists received

comprehensive training from international professors

during the year. Designed to help ensure that

standards of business journalism in Kenya remain

as high as possible, the programme enables

journalists to develop the analytical skills needed

not only to connect the dots across a wide range of

complicated topics, but also to produce impactful

journalism that sets them apart.

Above & Left: Graduates of the Safaricom Business

Journalism Fellowship pose for group photos during the FY17

graduation ceremony at Strathmore Business School.

LOOKING AHEAD

FY18 Goals

y

Improve stakeholder

communications by making these

more cohesive and unified.

y

Establish procedures for swift and

effective crisis communications

management.

y

Establish communication protocols

and messaging for upcoming

politically active period.

y

Enhance digital communications

management through streamlined

messaging and an expanded

influencer network.