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STAKEHOLDER ENGAGEMENT

| SOCIETY

| REGULATORS |

SHAREHOLDERS | MEDIA | CUSTOMERS | BUSINESS PARTNERS | EMPLOYEES |

58

FY17 HIGHLIGHTS

On a regular, ongoing basis, we deliver

value to our regulators by complying

with the obligations they have given

us and through communicating and

engaging with them on the issues that

arise. In response to the SDG strategy, we

now ensure that all collaborations and

discussions with regulatory bodies support

the creation and expansion of resilient

infrastructure development in Kenya,

based on inclusive, sustainable models

that foster innovation.

Some of the specific issues on which we

have engaged our regulators during the

reporting period include the Network

Redundancy, Resilience and Diversity

(NRRD) guidelines and regulations

for ICT networks, the new National

ICT Policy, how best to monitor and

eliminate the use of counterfeit handsets

and discussions around the proposed

Infrastructure Sharing Regulations.

(Please

see the

Governance, Risk and Regulation

material matter section on page 24 of this

report for further detail on these specific

issues.)

SDG 17

SDG 9

LOOKING AHEAD

FY18 Goals

y

We will continue to engage

government and the CA on the

ongoing initiatives highlighted in

this report.

y

We will ensure that the USF

project is executed as per

the contract awarded in all

the allocated sites across the

country.

y

We plan to entrench air quality

emission compliance in our BTS

and MSRs (as per gazetted air

quality regulations).

y

Regulatory compliance will

remain an area of focus in the

year ahead and we intend to

continue with company-wide

regulatory awareness initiatives

begun in FY16/17.

y

Organise more forums with

residents’ associations and the

public to create awareness

of Environmental Impact

Assessments (EIAs) and to

address Electro-Magnetic

Frequency (EMF) concerns.