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INTRODUCTION

| THE YEAR IN REVIEW | MESSAGE FROM THE CHAIRMAN

| MESSAGE FROM THE CEO |

12

given the continued strong growth of our

network during FY17, but it has also inspired

us to intensify our efforts in this regard in the

immediate future.

AFFORDABLE HEALTHCARE

It has been immensely satisfying to witness

the rapid growth of our M-TIBA health

payment solution since its national launch

in September 2016. A health payment

‘e-wallet’ for low income earners, the M-TIBA

application now has over 465,000 active

users, who have made deposits of over KES

7.3 million and can now access healthcare

at 375 accredited facilities in Nairobi, Mt

Kenya and the Western and Nyanza regions.

THE START OF THE JOURNEY

As a business, we realise that sustainability

remains a journey, not a destination and

integrating the Sustainable Development

Goals into our daily operations has been

both an inspiring and a humbling process. I

am proud of how well we have embraced

the SDGs, but I also recognise that we

have a lot more to do. The SDGs have

also reminded us that we cannot do this

alone, and how important it is for the

wider business community to join us on this

journey. The challenges facing the planet

and the poorest among us are substantial

and urgent, but they are also opportunities

for economic empowerment and business

development for those bold enough to

embrace them. Even more than that,

though, the SDGs serve as a timely reminder

that our long-term success and prosperity

relies upon us making sure no one gets left

behind.

Bob Collymore

Chief Executive Officer

Safaricom Limited

“Integrating

the Sustainable

Development Goals

into our daily

operations has been

both an inspiring

and a humbling

process.”