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OUR BUSINESS
| ABOUT SAFARICOM
| OUR BUSINESS MODEL |
OUR STRATEGY | WHAT ARE THE SUSTAINABLE DEVELOPMENT GOALS? | THE TRUE VALUE WE HAVE CREATED |
17
OUR BUSINESS MODEL
OUR NETWORK
Our services are
delivered through
4,677 network sites that
provide 95% of the
population with 2G
and 85%
with 3G
coverage.
VALUE FOR SHAREHOLDERS
Annual revenue
Please refer to our Annual Report for
further detailed information about our
financial performance.
VALUE FOR KENYAN SOCIETY
SUSTAINABLE DEVELOPMENT GOALS
CONSUMER BUSINESS
FINANCIAL SERVICES
REGIONAL SALES
AND OPERATIONS
SUPPORT SERVICES
Technology, Risk
Management,
Corporate Affairs,
Internal Audit, Customer
Operations, Marketing,
Strategy and Innovation,
Resources, Finance
VOICE
Prepaid and post-paid
voice call plans
ENTERPRISE BUSINESS
M-PESA
Mobile money transfer
services
MOBILE DATA
Mobile broadband
bundles and services
MESSAGING
SMS and MMS
services
FIXED SERVICES
Fixed, fibre and
leased lines, wireless and hosted
services
DEVICES
Handsets, routers and
other devices
OUR RELATIONSHIPS
We rely on our
relationships with our
28.12 million customers,
130,000+ M-PESA
agents, 400 dealers,
1,200 business partners,
5,085 employees and
other stakeholders.
TRUE VALUE
PROFIT
IMPACT ON SOCIETY
on average
annually
CONTRIBUTION
TO GDP
6.5%
SUSTAINING
EMPLOYMENT
10.03x
PROCESSES
OUTPUTS
OUTCOMES
INPUTS
jobs in 2017, down
from 845 K in 2016
823 K