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STAKEHOLDER ENGAGEMENT
| SOCIETY | REGULATORS | SHAREHOLDERS | MEDIA | CUSTOMERS | BUSINESS PARTNERS | EMPLOYEES |
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We consider our stakeholders to be the individuals, communities and
organisations that are most affected by, or most likely to influence, our business.
In this section, we describe each category of stakeholder, the nature of our
relationship with them, and how we have delivered value to them during the
year.
OUR APPROACH
Listening to our stakeholders and learning from them is of vital importance to us.
We employ a variety of informal and formal methods to gather and exchange
information with our stakeholders, and we tailor our engagement processes
to suit each different stakeholder group. The insights we gain through these
exchanges are fed directly into our decision-making processes and inform the
sustainability strategies and priorities of the organisation.
STAKEHOLDER
ENGAGEMENT