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OUR MATERIAL MATTERS

| GOVERNANCE, RISK & REGULATION | NETWORK QUALITY

| ENVIRONMENTAL RESPONSIBILITY |

INNOVATION |

39

RAISING AWARENESS OF CLEAN ENERGY SOLUTIONS FOR THE HOME

As part of our commitment to SDG7, we ran internal awareness creation

campaigns during the year, exposing around 4,000 staff members to numerous

domestic energy-efficiency solutions available from our business partners,

including Huawei, Broadband, Delta Green Solutions and Knight and App limited.

The exhibited solutions were purchased by members of staff for use in their homes.

Among the most popular solutions were intelligent light bulbs, which are energy

efficient and store energy to provide light should there be a power outage, and

domestic solar-heating systems.

E-WASTE

A key implementation area driven by SDG12 is e-waste management. During the

year, we ran an activation to improve staff engagement with e-waste. Members

of staff were educated on the dangers of e-waste and encouraged to collect all

of their e-waste for a proper end-of-life treatment. Collections were carried out

within the four main Safaricom facilities in Nairobi and supported by a reinforcing

social media campaign and, as a result, 202 tonnes of e-waste was collected.

In conjunction with the staff collection campaign, we ran a campaign targeting

larger institutions in partnership with the National Environment Management

Authority (NEMA) and the Waste Electrical and Electronic Equipment (WEEE)

Centre. A collection centre was established at the National Eldoret Polytechnic

and we agreed to reimburse companies owning land needing restoration with

tree seedlings, which, when planted, contribute to carbon sequestration and,

hence, towards our ‘net zero’ carbon commitment. Our sourcing department also

reviewed the Purchase Policy to include various sustainability indicators, including

energy efficiency and disposal cost of equipment, at the tender evaluation stage.

FY17 FY16 FY15

E-waste collected (tonnes)*

632 430 220

* Cumulative tonnes since the inception of the project

ADDRESSING EMF CONCERNS

During the year, two workshops were held to help mitigate Electromagnetic

Frequency (EMF) concerns among the public. Over 500 participants from

the Communications Authority, NEMA, Kenya Association of Residents

Associations, Ministry of Environment, represented by the Cabinet Secretary, and

representatives from Nairobi Residents Associations in two regions were invited

to the workshops to discuss their EMF-related issues with environmental experts

and to receive a copy of our revised EMF booklet. The workshops were part of

an ongoing partnership with NEMA, the CA and the Kenya Alliance of Residents

Association.

AUDITING OUR NETWORK

As part of our monitoring and evaluation of our environmental impact, we

continued to undertake Environmental Impact Assessments (EIAs) of our

infrastructural developments, such as new Base Transceiver Stations (BTS) and

fibre optic networks, and Environmental Audits (EAs) of our existing infrastructure

as required by NEMA. As well as maintaining our exemplary compliance record

and completing all scheduled EIAs and EAs during the year, the team successfully

audited an additional 200 sites that were scheduled for FY18.

FY17 FY16 FY15

Environmental Impact Assessment

527 463 260

Environmental Audit

447 342 275

CLIMATE CHANGE HACKATHON

We partnered with the Inter-Governmental Authority for Development (IGAD) for

its Climate Change Hackathon, which focused on young innovators competing

to develop applications for Climate Change mitigation and information

dissemination.

SDG 7

SDG 12

SDG 12