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OUR MATERIAL MATTERS

| GOVERNANCE, RISK & REGULATION |

NETWORK QUALITY | ENVIRONMENTAL RESPONSIBILITY | INNOVATION |

29

LOOKING AHEAD

FY18 Goals

y

We will continue to engage government and the CA on the ongoing

initiatives highlighted in this report.

y

We will take an active role in implementing

B-Team - Africa

anti-

corruption initiatives.

y

We will continue with initiatives to ensure that agents comply with

Know Your Customer

(KYC) initiatives. We plan on ensuring at least two

company-wide compliance checks during the year.