Sustainability Report 2016

50 / 84

Safaricom Sustainability Report 2016 50
Among the applications we continued to develop during the year were the following:
PROJECT NAME
M-Tiba Jihusishe Fertilizer E-subsidy Shupavu 291 El Niño flood warning
system
DESCRIPTION
M-Tiba is a
health payment
application or
‘e-wallet’ that
enables low
income earners to
save towards their
healthcare expenses
and helps donors
to target funds
accurately and
confidently.
An SMS and USSD-
based information
platform that
helps citizens learn
about the roles and
responsibilities of
local government
and to exchange
information and
ideas with local
politicians. Citizens
can subscribe to the
service and receive
civic education
content and county
government alerts
free of charge.
Enables small-holder
farmers to access
government fertilizer
subsidies directly
using an e-voucher.
A partnership with
the Ministry of
Agriculture, Livestock
and Fisheries and
the National Cereals
and Produce Board.
A partnership with Eneza
Education, Shupavu
291 is an SMS and
USSD-based education
platform that enables
students to take quizzes,
search subjects to study,
and access Wikipedia
summaries without an
internet connection.
Through the service,
teachers and parents
can check reports
on individual student
performance and school
performance via SMS.
The service also includes
an ASK-A-TEACHER
feature, through which
students can ask
questions remotely to a
live teacher. Students
can register for the
service by dialing *291#.
A pilot to measure
the effectiveness of
using sms to send early
warning information.
Done in conjuction with
Kenya Redcross Society.
Areas of Focus
Flood prone regions:
Tana delta, Garissa,
Malindi, Kwale, Garsen,
Budalangi, Western
Kenya.
IMPACT
M-Tiba has been on
trial for the last nine
months at 44 clinics
in Nairobi, reaching
10,000 beneficiaries.
In the future, M-Tiba
will be linked to
all 16+ million
M-PESA customers
and will grow to
include value-adds
like savings and
insurance.
Currently piloting the
service in 5 counties
and have 89,748
subscribers to date.
20,822 farmers have
already redeemed
29,904 bags of
fertilizer. The goal
is to provide the
service to between 3
and 5 million farmers.
Officially launched on
31 March 2016, the app
currently has 620,000
subscribers.
During the El Niño rains,
communities living along
the Tana River Basin
(mainly Garissa in North
Eastern province and
Tana River) received
messages warning them
of floods due to hydro-
electric dam offload.
The engagement was
successful as most
community members
moved to higher areas
and this helped avert
losses both in human
lives and property.