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Safaricom Sustainability Report 2016
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Our goal is for our products and services to
transform lives and contribute to sustainable
living throughout Kenya.
Our vision is to use our ability to deliver
connectivity and innovative services to
improve the quality of life and the livelihood of
every person we reach. Central to achieving
this vision is our continuing commitment to
managing our operations responsibly and
ethically.
We believe that these two commitments — to
transform lives and to operate in a responsible
and ethical manner — are fundamental to
our continued success and our duty to our
shareholders.
Welcome to our sustainability report,
a tangible expression of this ongoing
commitment.
THE YEAR IN REVIEW
Our most significant challenges and areas of progress during the year.
MESSAGE FROM THE CHAIRMAN
GOVERNANCE IS THE BEDROCK OF
SUSTAINABILITY
CEO’S REVIEW
A YEAR OF TRANSITION AND EVOLUTION
“I am satisfied with our progress overall, but I remain convinced
that we can do a lot more to address emerging sustainability issues
faster and to ensure that sustainability is even more deeply and
meaningfully integrated into our personal values and daily functions.”
IN THIS SECTION:
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INTRODUCTION