Sustainability Report 2016

Safaricom Sustainability Report 2016

Our sustainability material matters are the most

important environmental, social, economic

and governance risks and opportunities for

our organisation and stakeholders. This section

describes each of our most material matters

and how these influence us and how we

respond to them as an organisation.

There have been no significant changes to

the scope of our material matters from last

year and all of these matters are material to all

entities within the organisation.

GOVERNANCE RISK

AND REGULATION

Upholding the highest standards of corporate governance and

acting in an ethical manner makes business sense.

NETWORK QUALITY

Our network is core to our business. It allows us to differentiate

ourselves in a competitive market and is the medium through which

we transform lives.

INNOVATION

Innovation is central to achieving our strategic objectives, retaining

our competitive edge and ensuring that we continue to grow.

ENVIRONMENTAL RESPONSIBILITY

We understand that we have an impact on the environment and

that we have a responsibility to mitigate our negative environmental

impacts.

IN THIS SECTION:

MATERIAL MATTERS