2015 SUSTAINABILITY REPORT
Performance Highlights
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Network expansion and evolution
Infrastructural Investment
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Network expansion and evolution
Number of Base stations
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Network expansion and evolution
Coverage
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Network expansion and evolution
Total customers (millions)
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Network Quality and Availability
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Network Quality and Availability
Market share by subscribers ( % )
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Network Quality and Availability
Net Promoter Score *
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Network Quality and Availability
Brand Equity
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Network Quality and Availability
Network energy failure rate *
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Energy Consumption
Cost of energy consumption by site (KSH per month)
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Energy Consumption
Energy Consumption
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Energy Consumption
Carbon footprint
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Energy Consumption
E-waste collected (tonnes)*
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Deepening financial inclusion
M-PESA Revenue (KSH Billion)
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Deepening financial inclusion
M-PESA Customers (Million - 30-day active)
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Deepening financial inclusion
Mobile Data Revenue (KSH Billion)
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Deepening financial inclusion
Mobile Data Customers (Million)
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Deepening financial inclusion
Appstore downloads (Daily average)