ANNUAL REPORT 2018

Safaricom Platinum – For the Discerning Professional

During the year, we launched the Platinum proposition, which targets the ‘Discerning Professional’ category of customers.

Safaricom Platinum addresses customers shopping for deals and are heavy data users whether they are on Prepaid and Postpaid plans.

This innovative digital-only proposition is exclusively available on MySafaricom App, and offers customers a range of monthly plans with voice, SMS and data services. It also offers access to lifestyle-friendly offers in partnership with brands such as Shell, eatout.com and Ticketsasa.

Customers have two options when they sign up for Platinum: Platinum Plus and Platinum.

Platinum Plus is a monthly plan that comes with data bundles of up to 40GB and 4,000 voice minutes. On the other hand, Platinum allows subscribers to consume and renew their subscriptions as they go with up to 30GB of data and 3,000 voice minutes depending on the subscription value.

Platinum and Platinum Plus subscribers enjoy unlimited SMS and have access to a personal bill manager that will simplify bill payment by filing all the customer’s bills in one place.

Platinum and Platinum plus subscribers enjoy unlimited SMS and have access to a personal bill manager that will simplify bill payment by filing all the customer's bills in one place