ANNUAL REPORT 2018
Highlights
Business Review
Strategic Review
Our Strategic Pillars
Customer First
Relevant Products
Research and development
Financial Review
Chairman's Statement
CEO's Statement
Taarifa ya Mwenyekiti
Taarifa ya Mkurugenzi Mkuu
Leadership
Who Leads Us
Who Governs Us
Corporate Governance
Risk Management
Enterprise Risk Management
Risk Management Framework
Risk Governance
M-Pesa
Our Strategic Pillars
Customer First
Person To Person Reversals
My Safaricom App
Jitambulishe - Leveraging Voice Biometrics To-Boost Security
Relevant Products
Partnering To Deliver Video Content
Safaricom Digital TV and Internet Box
Fixed Data – Fibre to the Home (FTTH)
Songa Music App
Safaricom QR Code
Safaricom Platinum – For the Discerning Professional
How we Enhanced M-PESA For Visually Impaired Customers
Relevant Products and Services
Operational Excellence
Daraja our bridge to M-PESA’s future
Safaricom introduces 4G+
Ookla
M-PESA certification
Our Brand Assets
Safaricom marks 5 years in Deaf Half Marathon sponsorship
Breaking the two-hour marathon barrier
Safaricom Athletics Series
The Safaricom Marathon in Lewa
SOYA
Chapa Dimba
SKIZA
Safaricom International Jazz Festival Turned Five
Our People
Revamping our culture
Our Social Impact
The M-PESA Foundation: Large Scale Programmes
Partnering with Communities: Our Foundations
Our Sustainable Future
Focus on Our Four Material Matters
Integrating the Sustainable Development Goals: Our nine priorities
Sustainability at Safaricom
Our Technology
Women In Technology
Leaving No One Behind
Maintaining our lead with the best technology
Digital transformation
Our Enterprise
The digital farmer of the future, today
Fibre to the Business (FTTB)
M-PESA for Businesses
MASOKO
M-TIBA
Shupavu 291
Highlights
Chairman's Statement
Ceo's Statement
Taarifa ya Mwenyekiti
Taarifa ya Mkurugenzi Mkuu
Business Review
leadership
who leads us
who governs us
corporate governance
risk management
Enterprise Risk Management
Risk Management Framework
Risk Governance
M-Pesa
Strategic Review
our strategic pillars
customer first
Person-to-person reversals
My Safaricom App
Jitambulishe – Leveraging Voice Biometrics to Boost Security
relevant products
Partnering to deliver video content
Safaricom Digital TV and Internet Box
Fixed Data – Fibre to the Home (FTTH)
Songa Music App
Safaricom QR Code
Safaricom Platinum - For the Discerning Professional
How we Enhanced M-PESA For Visually Impaired Customers
Relevant Products and Services
operational excellence
Daraja our bridge to M-PESA's future
Safaricom introduces 4G+
Ookla
M-PESA certification
brand assets
Safaricom marks 5 years in Deaf Half Marathon sponsorship
Breaking the two-hour marathon barrier
Safaricom Athletics Series
The Safaricom Marathon in Lewa
SOYA
Chapa Dimba
SKIZA
Safaricom International Jazz Festival Turned Five
our people
Revamping our culture
social impact
The M-PESA Foundation: Large Scale Programmes
Partnering with Communities: Our Foundations
Our Sustainable Future
Focus on Our Four Material Matters
Integrating the Sustainable Development Goals: Our nine priorities
Sustainability at Safaricom
technology
Women in technology
Leaving No One Behind
Maintaining our lead with the best technology
Digital transformation
Financial Review
all
Strategic Review
Our Sustainable Future
Sustainability at Safaricom
Sustainability at Safaricom
pages related to Strategic Review
Our Strategic Pillars
Our Brand Assets
Our People
Our Social Impact
Our Sustainable Future
Our Technology
Integrating the Sustainable Development Goals: Our nine priorities
Our Technology