Safaricom Chairman

Message From The Chairman

Mr Nicholas Nganga

The start of an exciting journey

It is with great pleasure that I present to you our first Sustainability Report. It is an exciting milestone for us as a Kenyan company, as it reflects our very real commitment to our ‘triple bottom line’ and to responsibly managing the economic, social and environmental impact we have on the communities and landscapes that surround and support us.

Being our inaugural report, it also represents the start of the exciting journey we have embarked upon as a company and as individuals. Sustainability and sustainability reporting is much more than the set of procedures, policies and business practices that constitute its parts, it is a philosophy and set of values that guides and defines decision making throughout the company, and shapes our future positioning.

It is in this spirit that we offer this report as a transparent and holistic account of our current performance and future targets. The first of many such reports, it represents a benchmarking of where we are now and the start of an ongoing conversation about the exhilarating journey ahead.