Terms and Conditions for the Safaricom Home 500/= Discount Promotion
The following terms and conditions apply to the Safaricom Home 500/= discount Promotion (the “Promotion”) and by participating in this Promotion you will be deemed to have read, understood and accepted the same: -
1. The Promotion
This Promotion will waive Kshs. 500/= off the price of the preferred internet package for all new Safaricom Home Fibre customers.
2. Eligibility
The Service is open to all customers in a fibre-ready areas requesting for a new Safaricom Home Fibre internet connection.
3. Promotional Period
The Promotion will run for ninety (90) days from 0000 hours 6th December 2023 to 2359 hours 28th February 2024 (“Promotional Period).
4. How to participate
Visit https://www.safaricom.co.ke/home/ask-for-fibre/ or dial *400*2# to request for a Home Fibre connection.
5. Discounted packages available
The following packages and promotional prices are available as indicated below:
Promotional Prices |
||||||
Fibre Plan |
Speed (Mbps) |
Price (Kes) |
Home Plus 800 |
Home Plus 1800 |
Home Plus 2700 |
Home Plus 4600 |
Bronze |
10 |
2,499 |
3,299 |
4,299 |
5,199 |
7,099 |
Silver |
20 |
3,600 |
4,400 |
5,400 |
6,300 |
8,200 |
Gold |
40 |
5,799 |
6,599 |
7,599 |
8,499 |
10,399 |
Diamond |
100 |
11,999 |
12,799 |
13,799 |
14,699 |
16,599 |
6. General Terms
The Kshs. 500/= discount will apply to all new Home Fibre customers onboarded within the Promotional Period. Thereafter, the existing prices as indicated below will be applicable:
Existing pricing |
||||||
Fibre Plan |
Speed (Mbps) |
Price (Kes) |
Home Plus 800 |
Home Plus 1800 |
Home Plus 2700 |
Home Plus 4600 |
Bronze |
10 |
2,999 |
3,799 |
4,799 |
5,699 |
7,599 |
Silver |
20 |
4,100 |
4,900 |
5,900 |
6,800 |
8,700 |
Gold |
40 |
6,299 |
7,099 |
8,099 |
8,999 |
10,899 |
Diamond |
100 |
12,499 |
13,299 |
14,299 |
15,199 |
17,099 |
7. Privacy
a. Personal Information: means personal identifiable information as prescribed in the Data Protection Act which includes but is not limited to name, address, phone number, identification number, location data.
b. Collection of information: We are required by law to collect certain personal information and are legally obligated to deny you the service if such information is not availed.
Apart from the legal obligation mentioned above, we also need to collect your Personal Information for quality service delivery. Please note that although this is voluntary, without such information we may not be able to provide quality service.
c. Privacy: We are committed to respecting and protecting the privacy of the information we collect from you. Our privacy statement, as updated from time to time, explains how we treat your personal information, who we share your information with and measures taken protect your privacy when you use our Service. This can be found on Safaricom Data Privacy Statement. If unable to access the link or our website please reach us on any of our customer care channels to receive a copy.
d. Minors: When registering a minor as a subscriber, a person with parental authority may open and maintain a mobile number in their name for and on behalf of the minor. For purposes of this agreement, a person with parental authority shall include the birth parents of a minor, legal guardian or other person who can demonstrate legitimate authority over the minor’s affairs.
8. General Terms
a. Save as modified above, these Terms and Conditions are supplemental to and subject to the published Safaricom Home Fibre and 4G Plans Service Terms and Conditions and other connected services that you may be using.
b. Safaricom reserves the right to amend or vary these terms and conditions or to withdraw the Promotion at any time or amend the Data Privacy Policy. In any of these events, notice will be given via SMS to the eligible subscribers and will be effective immediately or as at the date referred in such notifications.