The M-PESA service passed the GSMA Mobile Money Certification, making it one of the first mobile money services to achieve this level of certification.

M-PESA met the criteria in eight areas of assessment: safeguarding of customer funds, service security, safeguarding of customer data and privacy, mitigation against money laundering, terrorist financing, and fraud risks.

The GSMA Mobile Money Certification is aimed at giving customers confidence that a provider has taken steps to ensure their funds are in safe hands, their rights are protected and they can expect a high level of customer service.