AFRICA’S LEADING PURPOSE-LED TECHNOLOGY COMPANY
As we look toward the future, our 2030 vision is to become Africa’s leading purpose-led technology company. This ambitious goal is underpinned by our commitment to sustainability, ensuring that every facet of our strategy aligns with the principles of responsible and ethical growth.
By integrating sustainability into the core of our operations, we aim to create innovative solutions that not only drive our business forward but also contribute positively to the environment and the communities we serve. This dedication to sustainability will remain a guiding force as we evolve and expand, ensuring that our progress is both meaningful and enduring.
ABOUT THE 2024 SUSTAINABLE BUSINESS REPORT
Our 13th annual Sustainable Business Report covers our fiscal year from 01 April 2023 – 31 March 2024. With this report we showcase our matured sustainability approach, reflecting advanced content and thought leadership on our sustainability efforts. The report aims to describe our actions, opportunities and challenges in empowering the tech ecosystem in Kenya and beyond as we work to transform lives across every level of society, business and government.
In this Sustainable Business Report, we primarily focus on the operations of our Kenya branch, referencing the Global Reporting Initiative (GRI) standards to ensure transparency and accountability. While this report centres on our activities in Kenya, we have also included a brief section of our growing operations in Ethiopia. As our presence in Ethiopia continues to expand, we plan to integrate more comprehensive data and insights on these operations in future reports.
For a complete overview of our value to stakeholders and societal impact, we encourage you to read this report alongside the 2024 Annual Report and Financial Statements.
SCOPE AND BOUNDARY
We aim to present information that is relevant, material, complete and comparable.
OUR REPORTING STANDARDS
This report has been prepared referencing the GRI Standards 2021. Safaricom remains committed to continuously maturing our sustainability reporting practices to ensure transparency, accountability and alignment with global best practices. As we progress on this journey, our goal is to deliver a sustainability report that is in full accordance with the GRI Standards, demonstrating our dedication to responsible business practices and sustainable growth.
For ease of reference, a GRI index will be included at the end of this report. It will guide you through our sustainability disclosures, ensuring you can easily find the information you need. Our Sustainable Business Report also serves as our communication on
progress – an explicit responsibility of our continued membership of the UN Global Compact (UNGC) and the Global Compact Network
Kenya (GCNK). RESPONSIBILITY FOR OUR REPORTING
The Board remains responsible for integrating sustainability into our business strategy. For details on our governance and responsibilities, see the governance section of the 2024 Safaricom Annual Report. We take great care to ensure the integrity of this sustainable business report, presenting our progress towards a more sustainable future with both accuracy and impartiality.
For more information, contact:
sustainability@safaricom.co.ke
