At Safaricom, innovation lies at the core of achieving our strategic objectives and maintaining our competitive edge. As a purpose-led technology company, we recognise that innovation extends beyond product development and encompasses financing, partnerships and engagement across the entire value chain.
Through connectivity and strategic partnerships, we were able to scale products and services that not only drive digital transformation but also create long-term sustainable change in the communities we serve. This continuous focus on innovation is key to ensuring our resilience and future success, as we seek to deliver impact while remaining a leader in the technology space. The infographic to the right demonstrates how we are achieving this.