Safaricom 2023 Sustainable Business Report

41 OUR BUSINESS OUR STAKEHOLDERS KPI SUMMARY PATHWAY TO A PURPOSE-LED TECHNOLOGY COMPANY OUR MATERIAL TOPICS Enhanced connectivity and bridging the digital divide Positive socio-economic impact – business enablement and e-learning platforms Heightened community empowerment – facilitation of social, civic and government engagement, access to healthcare information Strengthened government service delivery Expanded future development potential – services and infrastructure going forward. Greater participation in the digital economy FUTURE FOCUS • Sustain QoS results. • Maintain 100% of key operating licences and resources. • Secure a competitive MTR which benefits consumers and our business. The USF aims to extend broadband to underserved areas. The CA has been working to close the digital gap between urban and rural areas of the country, relying on the USF. This supports the updated national broadband strategy, which aims to: • Make a 10Mb/s service available to all schools, healthcare centres, and government facilities by the end of 2022. • Provide a broadband service of at least 3Mb/s to 90% of the population by 2023. • Deliver a 10Mb/s service nationally and a 100Mb/s service to 80% of the population by 2030.