Safaricom 2023 Sustainable Business Report

30 OUR STAKEHOLDERS KPI SUMMARY OUR MATERIAL TOPICS SAFARICOM SUSTAINABLE BUSINESS REPORT 2023 OUR BUSINESS TRUE VALUE 310 905 (248 636) 541 773 13 502 (41 762) 324 557 6 330 3 970 (0) (6) (998) (123) (11) 909 501 62 269 Revenue Economic Value Add Capex Strategic Social Investments Recycling Profit M-PESA Social Value Water True Earnings ‘TRUE’ EARNINGS ENVIRONMENTAL EXTERNALITIES SOCIAL EXTERNALITIES ECONOMIC VALUE-ADD EARNINGS Cost Corruption Health & Safety Waste Economic Value Add Social Value of Jobs CO2 & Energy True Value created: 14.6 times profit KSh 542b  3.42% ECONOMIC VALUE-ADD THROUGH OPERATIONS TRUE VALUE: IMPACT ON SOCIETY KSh 62.3b  7.41% PROFIT The True Value assessment calculates that Safaricom sustained over 236 674 direct and indirect jobs during the year and, if the wider (induced) effects on the economy are included, this number increases to over 1 159 309 .