Safaricom 2023 Sustainable Business Report

25 OUR STAKEHOLDERS KPI SUMMARY OUR MATERIAL TOPICS PATHWAY TO A PURPOSE-LED TECHNOLOGY COMPANY OUR BUSINESS Ensure sustainable consumption and production patterns KEY UN SDG TARGETS 12.5 By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse. 12.6 Encourage companies, especially large and transnational companies, to adopt sustainable practices and to integrate sustainability information into their reporting cycle. OUR CONTRIBUTION Managing our operations responsibly, decreasing our environmental impact and promoting responsible behaviour among all our stakeholders. • In total, we achieved circularity for 96.7% of materials used • 132 tons of e-waste was collected, 100% of which was refurbished • Reduced fuel (diesel and petrol usage) (from 10 018 842 m litres in FY22 to 8 827 895.28 m litres fuel in FY23) – a decrease of 11.9% • Achieved 9.9% decrease in water consumption. Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels. KEY UN SDG TARGETS 16.4 By 2030, significantly reduce illicit financial and arms flows, strengthen the recovery and return of stolen assets and combat all forms of organized crime. 16.5 Substantially reduce corruption and bribery in all their forms. 16.10 Ensure public access to information and protect fundamental freedoms, in accordance with national legislation and international agreements. OUR CONTRIBUTION Managing our operations responsibly and ethically and fighting corruption in all its forms. • The percentage of suppliers signed up to our Supplier Code of Conduct which is aligned with the Code of Ethics for Business in Kenya increased from 71% in FY22 to 81% • Leveraged the Jiandikishe KYC app to combat money- laundering and other crimes associated with mobile money. A total of 140 000 tills are now on the Jiandikishe KYC app, with 35 million customers reached. • Launched myCounty app which helps to digitise government operations and attracted 7 000 users within the first 30 days. Strengthen the means of implementation and revitalise the global partnership for sustainable development. KEY UN SDG TARGETS 17.16 Enhance the global partnership for sustainable development, complemented by multi- stakeholder partnerships that mobilize and share knowledge, expertise, technology, and financial resources, to support the achievement of the sustainable development goals in all countries, in particular developing countries. OUR CONTRIBUTION Partnering and building collective capacity of people, organisations and nations to promote and advance the SDGs. Partnerships with: • Amazon Web Services for acceleration of digital services aspiration through the cloud • VISA to deliver the M-PESA Global Pay Virtual Card linked to M-PESA Account enabling payments to international online merchants • Microsoft for enterprise cloud-based solutions that enhance user experience and service provision in education, health, agriculture and security amongst other services • Spark Fund (Sendy, Ajua, Eneza, SokoFresh and iProcure). SDG 12: RESPONSIBLE CONSUMPTION SDG 16: PEACE, JUSTICE & STRONG INSTITUTIONS SDG 17: PARTNERSHIPS FOR THE GOALS & PRODUCTION