Safaricom 2023 Sustainable Business Report

22 OUR STAKEHOLDERS KPI SUMMARY OUR MATERIAL TOPICS OUR BUSINESS SAFARICOM SUSTAINABLE BUSINESS REPORT 2023 Ensure healthy lives and promote well-being for all at all ages. KEY UN SDG TARGETS 3.1 By 2030, reduce the global maternal mortality ratio to less than 70 per 100 000 live births. 3.2 By 2030, end preventable deaths of newborns and children under 5 years of age, with all countries aiming to reduce neonatal mortality to at least as low as 12 per 1 000 live births and under 5 mortalities to at least as low as 25 per 1 000 live births. 3.8 Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality, and affordable essential medicines and vaccines for all. OUR CONTRIBUTION Leveraging our mobile technologies and our Foundations to transform lives by improving access to quality and affordable health care services and by promoting well-being for all. • The M-Tiba health service now has over 3 876 751 active users and 6 021 approved health facilities countrywide • Approximately 90 000 women of reproductive age and children under five years are expected to benefit from the Uzazi Salama (‘Safe parenting’) initiative aimed at strengthening the county’s health systems to support the delivery of quality Reproductive, Maternal, New-born, Child and Adolescent Healthcare (RMNCAH) • The Daktari Smart telemedicine programme at the Suba Sub-County Hospital is part of a larger telemedicine initiative that aims to improve access to high quality healthcare and targets over 32 000 children in Homabay, Samburu, Baringo and Lamu daily. Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all. KEY UN SDG TARGETS 4.1 By 2030, ensure that all girls and boys complete free, equitable and quality primary and secondary education leading to relevant and effective learning outcomes. 4.2 By 2030, ensure that all girls and boys have access to quality early childhood development, care, and pre-primary education so that they are ready for primary education. 4.A Build and upgrade education facilities that are child, disability, and gender sensitive and provide safe, non-violent, inclusive, and effective learning environments for all. OUR CONTRIBUTION Expanding access to education through innovative solutions, our network and through partnerships. • 352 923 learners have now downloaded the Zeraki Learning application which provides secondary school learners with access to affordable education services from well trained teachers • Through Shupavu291—a revision tool for learners in primary and secondary schools across Kenya—we reach 500K unique customers monthly via the SMS based service whereas engaging 3K monthly customers via the web-based Education service. • Eight teacher training colleges underwent digital infrastructural improvements • The M-PESA Foundation Academy has provided 414 poor students with access to a high-quality education and supported 574 learners in various tertiary institutions • Established a partnership with GIGA Project and UNICEF to connect over 1 000 schools. UNPACKING OUR CONTRIBUTION TO THE UN SDGs SDG 3: GOOD HEALTH & WELLBEING SDG 4: QUALITY EDUCATION

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