Safaricom 2023 Sustainable Business Report

2 OUR STAKEHOLDERS KPI SUMMARY OUR MATERIAL TOPICS OUR BUSINESS SAFARICOM SUSTAINABLE BUSINESS REPORT 2023 HELP US IMPROVE OUR REPORTING Through this report, we aim to provide a clear and meaningful understanding of what sustainable business means to Safaricom, how it unites us and informs our approach to Transforming Lives. We welcome all constructive feedback, which can be shared via email to sustainability@safaricom.co.ke