Safaricom 2023 Sustainable Business Report

103 OUR BUSINESS OUR STAKEHOLDERS OUR MATERIAL TOPICS PATHWAY TO A PURPOSE-LED TECHNOLOGY COMPANY KPI SUMMARY TOTAL SUPPLIER SPEND FY20 FY21 FY22 FY23 No. of suppliers 1 095 839 799 720 Total spend (KSh million) 86 696 92 827 94 625 102 012 WIB PERFORMANCE INDICATORS FY20 FY21 FY22 FY23 No. of women-owned businesses 205 227 236 236 No. of women suppliers as a percentage of supplier base 10.2% 9.7% 8.59% 8.39% No. of unique WIB who have participated in tenders 23.4% 14.1% 16.10% 8.05% Procurement spend (KSh billion) 1.77 1.7 2.38 5.93 Procurement spend for WIB vs gross procurement value 2.3 % 2.3% 3.07% 5.81% SUPPLIER PERFORMANCE EVALUATION COVERAGE FY20 FY21 FY22 FY23 Supplier performance evaluations score 82.61% 86% 88.87% 85.8% No. of evaluations performed 1 025 1 493 1 594 1 860 OUR DEALER NETWORK FY20 FY21 FY22 FY23 No. of active dealers 440 435 435 432 No. of dealer relationship managers 6 6 6 0 No. of area sale managers/ active sales managers 42 42 42 38 SUPPLIER SPEND BY CATEGORY NUMBER OF SUPPLIERS Spend with foreign suppliers Foreign suppliers Spend with local suppliers Local suppliers 22 226 197 36 173 191 36 289 186 37 203 170 64 470 898 56 654 648 58 217 613 64 808 550 FY23 FY23 FY22 FY22 FY21 FY21 FY20 FY20 MOBILITY SCHEME CUMULATIVE NUMBER OF BIKES FY20 FY22 FY21 FY23 2 465 2 633 2 515 2 515 NUMBER OF M-PESA AGENTS FY20 FY22 FY21 FY23 173 259 247 869 262 004 262 309 BUSINESS PARTNERS