ENVIRONMENT
Net Zero by 2050
- Achieve 20% reduction on emissions from the network
- Purchase or generate 50% of energy needs from renewable sources by installing solar PV and battery storage for 5 000 sites
- Grow 5M trees as part of our carbon offset programme
- 50% reduction of emissions from supply and value chains
- Helping Society to Decarbonise through digital technologies and services
Building a Circular Economy
- Recycle/repurpose 100% of our solid waste
- 20% growth in E-Waste collected
- Recycle, Reuse or Resale of 100% our networkwaste
- Zero single use plastics from our operations
SOCIAL
- Achieve 50:50 gender parity at senior
management/leadership, and 5% of workforce as persons with disabilities (PwDs) - 10% of our procurements spend allocated to marginalized groups (women, youth and PwDs)
- Health and safety: Zero harm work environment for our staff and business partners; provide spaces for employees to thrive
- Sustainable community investments through our Foundations (6M lives): healthcare, education,economic empowerment, livelihoods, environment
- Leverage our technologies and partnerships to provide access to healthcare for 15M people and e-learning for 15M learners
Customer Engagement
- Deepen customer engagement through our Customer Obsession strategy
Creating digital societies
- Digital skills and livelihoods for 3.5M people
- Connect 28M people to internet (home fibre and mobile)
- Connect 3M homes & businesses (SMEs and MSMEs) through fibre and 4G LTE
GOVERNANCE
- 100% compliance with Code of Ethics by all employees
and business partners - 100% integration of the UN Guiding Principles and enactment of responsible sourcing principles in our supply chain
- Board diversity
- Fit-for-purpose governance structure
- Products to support digital rights such as privacy, access to information
Children’s rights advocacy
- Using our products and services to promote the rights of children and integrating child safeguards into our products.
Business advocacy on sustainability
- Safaricom Sustainable Future series, UNGC, African Business Leaders Coalition (ABLC), CFO Coalition for the SDGs and SVAI Platforms.