2022 Sustainable Business Report

81 PARTNERING FOR GROWTH: TRANSFORMING LIVES | KPI SUMMARY OUR MATERIAL TOPICS OUR BUSINESS OUR STAKEHOLDERS Regulator Mandate Issues on which we engage The Communications Authority of Kenya (CA) is the regulatory authority for the ICT sector in Kenya, including broadcasting, multimedia, telecommunications, electronic commerce, postal and courier services. • Licensing • Spectrum management • Consumer affairs • Quality of Service (QoS) Measurements • SIM-card Registration Regulations • Universal Service Fund (USF) • Interconnect. • Competition • Type approval • Compliance The Competition Authority of Kenya (CAK) has the mandate of enforcing the Competition Act, No. 12 of 2010 with the objective of promoting competition for the benefit of consumers, businesses and the economy. • Competition and Trade practices • Consumer Affairs. • Mergers & Acquisitions. The Central Bank of Kenya (CBK) is responsible for formulating monetary policy to achieve and maintain price stability. The Central Bank also promotes financial stability; an effective and efficient payment, clearing and settlement system; formulates and implements foreign exchange policies; holds and manages foreign exchange reserves; issuing of currency; and is the banker for, adviser to and fiscal agent of the Government. • Mobile money transfer services (M-PESA) International money transfer services. The Kenya Revenue Authority (KRA) is responsible for the efficient assessment and collection of revenue (taxes) on behalf of the Government. • Taxation The National Environment Management Authority (NEMA) is mandated to ensure the natural resources and environment of Kenya are managed in a sustainable manner. • Environmental Impact Assessments and audits • E-waste management • Energy management regulations- Under EPRA • Waste management • Air quality • Noise and excessive vibration pollution The Betting Control and Licensing Board (BCLB) seeks to promote reasonable, legal and sustainable gaming activities in Kenya and authorises gambling, lotteries and prize competitions. • Safaricom promotions The Kenya Civil Aviation Authority (KCAA) is responsible for the safety and management of the Kenyan airspace. • Site acquisition • Approval of proposed base transceiver stations The Capital Markets Authority (CMA) protects the interests of investors and publicly listed companies through licensing and supervising the capital markets industry. • Corporate governance The primary regulator for Data Protection, responsible for overseeing the implementation of the Data Protection Act and Regulations • Registration of data controllers and processors • Reporting data privacy breaches • Approvals for certain processes involving personal data Responsible for regulation of upstream petroleum and coal. • Collection and maintenance of energy data (We are mandated to undertake energy audit of our sites every three years and submit the reports to the authority for review and comments)