2022 Sustainable Business Report

59 PARTNERING FOR GROWTH: TRANSFORMING LIVES | KPI SUMMARY OUR STAKEHOLDERS OUR BUSINESS OUR MATERIAL TOPICS DIGITISING OUR ENVIRONMENTAL PROCESSES We continue to leverage technologies to minimise our use of printing and paper. In addition, we successfully digitised key processes including: • Waste management • The environmental audit management system • The electromagnetic frequency (EMF) complaint handling system. • Carbon footprint reporting on base transceiver stations (BTSs) and Mobile Switching Centres (MSCs) fuel and refrigerants and electricity data for all BTSs. • Automated carbon footprint data on employee travel carbon footprint, thereby enabling us to proactively tailor programmes to reduce emissions. FUTURE FOCUS • Become a 100% single-use plastic-free organisation – doing away with single use tumblers and introducing sustainable solutions such as paper cups in our various offices and retail shops. • Achieve 90% of solid waste recycled across all Safaricom facilities (offices, shops and data centres), in accordance with the national sustainable waste regulation promulgated in 2021. • Progress our ambition of one million trees to be grown under our carbon offset programme towards Net Zero by 2050. • Acquire air quality licences to operate generators in all our data centres and offices to comply with the Air Quality regulations 2014. • Grow e-waste collection and recycling by 20%. • Automate 50% of our environmental processes with real-time reporting. • Digitise power infrastructure and develop a common umbrella network management system, thereby enhancing capability for dashboard reports and energy analytics • Establish partnerships with energy service companies (ESCOs) for off-grid remote clusters. • Install smart inverter-based air conditioners and dual power (ac/dc) smart air conditioners at base station sites. COST OF ENERGY CONSUMPTION (electricity, solar, diesel) by site (KSh per month) 2020 2025 2030 2050 46 649 46 308 50 271 55 393