2022 Sustainable Business Report

51 PARTNERING FOR GROWTH: TRANSFORMING LIVES | KPI SUMMARY OUR STAKEHOLDERS OUR BUSINESS OUR MATERIAL TOPICS OUR HIGHLIGHTS • Received two environmental awards - Honorary recognition from the IGAD Climate Prediction and Applications Centre (ICPAC) East African Climate Action Awards for our strategic approach in managing our environmental impacts. - Overall winner in the Financial Reporting (FiRe) Award, the most prestigious award in East Africa for financial reporting. • 100% compliance with regulations relating to plastics, air quality and noise levels and with issues related to 5G. • Automation of our environmental management process has enhanced efficient and effective management. • Recertified to ISO 14001:2015 and ISO 50001. ENVIRONMENTAL STEWARDSHIP We continue our commitment to being a net zero emitting company by 2050, planting five million trees (SDG7), solarisation and modernisation of our BTS sites to achieve our NetZero ambition (SDG 7) and partnering with various stakeholders (SDG17) to achieve our environmental goals and embed environmental responsibility and circularity (SDG12) across the value chain. PRODUCING AND CONSUMING RESPONSIBLY Based on the principle that what is not measured cannot be monitored, managed and mitigated, we track our environmental performance carefully. The metrics we track include greenhouse gas (GHG) emissions; energy efficiency, resource consumption and cost; waste and e-waste, together with emissions reduction. We make use of environmental impact assessments and audits, together with international third-party standards such as the ISO 14001 environmental and ISO 50001 energy management systems. This approach enables us to establish both negative and positive impacts and implement mitigation measures where required. It also ensures we are producing and consuming responsibly. In FY22, we achieved ISO14001:2015 (environmental management) and ISO 50001: 2018 (energy management) recertification. As indicated in the table below, we audited the impact of our network through EIAs and EA, completing 31 EAs and undertaking 487 audits (BTS, offices, data centres and retail outlets). The reduction in the number of EIAs and EAs is a result of adopting a leased model for Base Transceiver Station (BTS) sites as opposed to the previously owned model of operation. ENVIRONMENTAL IMPACT MONITORING AND EVOLUTION FY19 FY20 FY21 FY22 Environmental Impact Assessments 600 437 122 *57 Environmental audits 300 513 318 **31 Self-environmental audits N/A N/A 1 460 ^487 No. of awareness broadcasts covering all M-PESA agents 37 32 50 55 * 20 5G and 37 indoor network solution sites ** small cell sites Initial audit ^ (408 BTS self-audits, 79 facilities self-audit)