2022 Sustainable Business Report

23 PARTNERING FOR GROWTH: TRANSFORMING LIVES | KPI SUMMARY OUR STAKEHOLDERS OUR MATERIAL TOPICS OUR BUSINESS KEY UN SDG TARGETS: 12.5 By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse. 12.6 Encourage companies, especially large and transnational companies, to adopt sustainable practices and to integrate sustainability information into their reporting cycle. KEY UN SDG TARGETS: 16.4 By 2030, significantly reduce illicit financial and arms flows, strengthen the recovery and return of stolen assets and combat all forms of organized crime. 16.5 Substantially reduce corruption and bribery in all their forms. 16.10 Ensure public access to information and protect fundamental freedoms, in accordance with national legislation and international agreements. KEY UN SDG TARGETS: 17.16 Enhance the global partnership for sustainable development, complemented by multi-stakeholder partnerships that mobilize and share knowledge, expertise, technology, and financial resources, to support the achievement of the sustainable development goals in all countries, in particular developing countries. SDG 12: Responsible Consumption and Production: Ensure sustain- able consumption and production patterns SDG 17: Partnerships for the Goals: Strengthen the means of implementation and revitalise the global partnership for sustainable development. SDG 16: Peace, Justice and Strong Institutions: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, ac- countable and inclusive institutions at all levels. OUR CONTRIBUTION Manage our operations responsibly, decrease our environmental impact and promote responsible behaviour among all our stakeholders. • 88.1% of solid waste collected from Safaricom operations was recycled. • 1 626 tonnes of E-waste collected and recycled since inception of the programme. • Reduced fuel (diesel and petrol) usage (from 11 652 174 litres to 10 034 899 litres). OUR CONTRIBUTION Partner and build collective capacity of people, organisations and nations to promote and advance the SDGs. • Worked with Vodacom Group, Sumitomo and CDC to drive our expansion into Ethiopia. • Onboarded Palo Alto, Sectigo, Kaspersky and Sophos, enabling us to sell their broad security products. • Partnered with the biggest technol- ogy brands in the world (Amazon, Google, IoT.nxt, Microsoft, Palo Alto, Sophos, Whitelabel) – this has enabled us to go to market faster and learn best practices in product devel- opment and customer experience, thereby benefitting our customers. OUR CONTRIBUTION Manage our operations responsibly and ethically and fight corruption in all its forms. • 98% of staff taken through ethics and anti-corruption training. • Supported dealers in meeting regulatory subscriber requirements with our Know Your Customer (KYC) awareness campaign and the Jiandikishe KYC app. • 435 dealers (100%), 489 suppliers (61.2%) trained on ethics and fraud.