2022 Sustainable Business Report

21 PARTNERING FOR GROWTH: TRANSFORMING LIVES | KPI SUMMARY OUR STAKEHOLDERS OUR MATERIAL TOPICS OUR BUSINESS KEY UN SDG TARGETS: 7.1 By 2030, ensure universal access to affordable, reliable and modern energy services. 7.2 By 2030, increase substantially the share of renewable energy in the global energy mix. SDG 7: Affordable and Clean Energy: Ensure access to affordable, reliable, sustainable and modern energy for all. SDG 8: Decent Work and Economic Growth: Promote sustained inclusive and sustainable economic growth, full and productive employment and decent work for all. OUR CONTRIBUTION Transition to the use of clean energy at our sites and leverage technology to provide clean energy, including payment solutions. • 372 000 trees grown in FY22 as part of our carbon offset programme. Our commitment is to grow 5 million trees by 2025 which we estimate will offset 26% of our emissions. • We have transitioned 310 (cumulative total) of our sites to renewable and hybrid energy sources against a target of 4 200 sites by 2025. • Partnered with M-Kopa Solar for a pay-as-you-go model for device acquisition, achieving total sales on KSh 427 000 – growth of 145% year on year. The partnership provided access to solar energy to over one million rural households with an impact on 3.7 million lives and over two million tonnes (tCO 2 ) in avoided emissions. • Partnered with M-Gas to provide low income households in Nairobi with access to clean, reliable and affordable cooking gas. 10 depots serving 185,000 customers as at end of FY22. OUR CONTRIBUTION Provide decent work within Safaricom and our broader ecosystem, including enforcing effective health and safety practices both internally and by suppliers, simultaneously contributing to the local and national economy through innovative solutions to increase employment and facilitate economic activity amongst suppliers and customers. • Further embedded our zero-harm culture by eliminating or controlling risks associated with our operations and delivery of holistic total employee wellbeing. • Launched Baze, a subscription-based mobile-focused video- on-demand service that offers an extensive selection of local and regional short videos, together with music, and helps people in the creative industry monetise their craft. • Approximately 160 000 farmers are engaged on the Digifarm integrated agriculture platform, with yields improving by 15%. • Ongoing review of contracts at high risk of violation of labour and human rights to ensure decent work and economic growth as well as ethical compliance. • We sustained 1 135 588 jobs through our wider economic impact in FY22 (including 262 000 M-PESA agents and 435 dealers). • Removed degree requirement for 33 PwDs and upskilled them with the digital skills needed to boost their employability. • Offered over 200 internships to drive youth employability. KEY UN SDG TARGETS: 8.2 Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, including through a focus on high value added and labour-intensive sectors. 8.3 Promote development-oriented policies that support productive activities, decent job creation, entrepreneurship, creativity and innovation, and encourage the formalization and growth of micro-, small- and medium-sized enterprises, including through access to financial services. 8.5 By 2030, achieve full and productive employment and decent work for all women and men, including for young people and persons with disabilities, and equal pay for work of equal value. 8.6 By 2020, substantially reduce the proportion of youth not in employment, education or training. 8.10 Strengthen the capacity of domestic financial institutions to encourage and expand access to banking, insurance and financial services for all.

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