2022 Sustainable Business Report

20 | SAFARICOM SUSTAINABLE BUSINESS REPORT 2022 KPI SUMMARY OUR STAKEHOLDERS OUR MATERIAL TOPICS OUR BUSINESS OUR CONTRIBUTION TO THE SDGS KEY UN SDG TARGETS 3.1 By 2030, reduce the global maternal mortality ratio to less than 70 per 100 000 live births. 3.2 By 2030, end preventable deaths of newborns and children under 5 years of age, with all countries aiming to reduce neonatal mortality to at least as low as 12 per 1000 live births and under 5 mortality to at least as low as 25 per 1000 live births. 3.6 By 2020, halve the number of global deaths and injuries from road traffic accidents. 3.8 Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality and affordable essential medicines and vaccines for all. KEY UN SDG TARGETS: 4.1 By 2030, ensure that all girls and boys complete free, equitable and quality primary and secondary education leading to relevant and effective learning outcomes. 4.4 By 2030, substantially increase the number of youth and adults who have relevant skills, including technical and vocational skills, for employment, decent jobs and entrepreneurship. 4.A Build and upgrade education facilities that are child, disability and gender sensitive and provide safe, non-violent, inclusive and effective learning environments for all. SDG 3: Good Health and Wellbeing: Ensure healthy lives and promote wellbeing for all at all ages. SDG 4: Quality Education: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all. OUR CONTRIBUTION Leverage our mobile technologies and our Foundations to transform lives by improving access to quality and affordable healthcare services and by promoting wellbeing for all. • Developed a driver data analytics tool to monitor driver behaviour and proactively support drivers to become safe on the road. • Partnered with the National Transport and Safety Authority (NTSA) to provide training to boda boda riders on road safety. • Developed Afya Moja, a medical records health portability platform with a consortium of partners (Savannah Informatics Ltd, Intellisoft Consulting Ltd) to help patients achieve continuum of care. • M-TIBA: 4.8 million active customers; 4 731 approved health facilities; over KSh 1.5 billion paid out to approved health facilities. • Through maternal and child health programmes, the Safaricom and M-PESA Foundations are improving access to quality, affordable and accessible services for women and children. These programs impacted 223 934 lives in FY22. OUR CONTRIBUTION Expand access through mobile e-learning, digitise education content and promote digital literacy. • Under our #1MoreSkill campaign aimed at accelerating delivery of digital upskilling and reskilling across the business, 90% of our employees completed at least one digital learning course. • In line with our transition to an Agile organisation, 4 407 employees, representing 79% of our staff have completed Agile 101 courses, with 247 employees certified in Agile- related courses. • Launched the Zeraki Learning app to complement Shupavu 291, thereby impacting an additional 150 000 learners who had downloaded the app by year-end. • Partnership between the M-PESA Foundation, the Christian Blind Mission (CBM) Kenya and CURE Kenya hospital to address factors that limit children with disabilities from access, retention and transition in schools. A total of 39 children with disabilities benefitted from surgeries, while 51 benefitted from rehabilitation and placement in learning institutions. • Under the Last mile connectivity project in partnership with UNICEF: Connected 8 schools to the internet reaching a total of 59 414 people - 29 968 boys (1 104 with disabilities), 28 083 girls (837 with disabilities) and 1 363 teachers. • Safaricom Foundation's Accelerated Learning Programme impacted basic literacy and numeracy skills to 25 271 learners in Turkana, Bungoma and Tana River counties by the time the programme ended in April 2022.