2022 Sustainable Business Report

17 PARTNERING FOR GROWTH: TRANSFORMING LIVES | KPI SUMMARY OUR STAKEHOLDERS OUR MATERIAL TOPICS OUR BUSINESS OUR ESG TARGETS ENVIRONMENT Net Zero by 2050 • Achieve 20% reduction on emissions from the network • Purchase or generate 50% of energy needs from renewable sources by installing solar PV and battery storage for 5 000 sites • Grow 5M trees as part of our carbon offset programme • 50% reduction of emissions from supply and value chains • Helping Society to Decarbonise through digital technologies and services Building a Circular Economy • Recycle/repurpose 100% of our solid waste • 20% growth in E-Waste collected • Recycle, Reuse or Resale of 100% our network waste • Zero single use plastics from our operations SOCIAL • Achieve 50:50 gender parity at senior management/leadership, and 5% of workforce as persons with disabilities (PwDs) • 10% of our procurements spend allocated to marginalized groups (women, youth and PwDs) • Health and safety: Zero harm work environment for our staff and business partners; provide spaces for employees to thrive • Sustainable community investments through our Foundations (6M lives): healthcare, education, economic empowerment, livelihoods, environment • Leverage our technologies and partnerships to provide access to healthcare for 15M people and e-learning for 15M learners Customer Engagement • Deepen customer engagement through our Customer Obsession strategy Creating digital societies • Digital skills and livelihoods for 3.5M people • Connect 28M people to internet (home fibre and mobile) • Connect 3M homes & businesses (SMEs and MSMEs) through fibre and 4G LTE