Our Contribuition to the UN SDGs

SDG 3: Good Health and Wellbeing: Ensure healthy lives and promote wellbeing for all at all ages.

SDG 4: Quality Education: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all.

KEY UN SDG TARGETS

3.1 By 2030, reduce the global maternal mortality ratio to less than 70 per 100 000 live births.

3.2 By 2030, end preventable deaths of newborns and children under 5 years of age, with all countries aiming to reduce neonatal mortality to at least as low as 12 per 1000 live births and under 5 mortality to at least as low as 25 per 1000 live births.

3.8 Achieve universal health coverage, including financial risk protection, access to quality essential health-care services and access to safe, effective, quality and affordable essential medicines and vaccines for all.

KEY UN SDG TARGETS

4.1 By 2030, ensure that all girls and boys complete free, equitable and quality primary and secondary education leading to relevant and effective learning outcomes.

4.4 By 2030, substantially increase the number of youth and adults who have relevant skills, including technical and vocational skills, for employment, decent jobs and entrepreneurship.

4.A Build and upgrade education facilities that are child, disability and gender sensitive and provide safe, non-violent, inclusive and effective learning environments for all.

OUR CONTRIBUTION

Leverage our mobile technologies and our Foundations to transform lives by improving access to quality and affordable healthcare services and by promoting wellbeing for all.

Developed Afya Moja, a medical records health portability platform with a consortium of partners (Savannah Informatics Ltd, Intellisoft Consulting Ltd) to help patients achieve continuum of care.
M-TIBA: 4.8 million active customers; 4 731 approved health facilities; over KSh 1.5 billion paid out to approved health facilities.
Through maternal and child health programmes, the Safaricom and M-PESA Foundations are improving access to quality, affordable and accessible services for women and children. These programs impacted 223 934 lives in FY22.

OUR CONTRIBUTION

Expand access through mobile e-learning, digitise education content and promote digital literacy

Under our #1MoreSkill campaign aimed at accelerating delivery of digital upskilling and reskilling across the business, 90% of our employees completed at least one digital learning course.
Under the Last mile connectivity project in partnership with UNICEF: Connected 8 schools to the internet reaching a total of 59 414 people – 29 968 boys (1 104 with disabilities), 28 083 girls (837 with disabilities) and 1 363 teachers.
Safaricom Foundation’s Accelerated Learning Programme impacted basic literacy and numeracy skills to 25 271 learners in Turkana, Bungoma and Tana River counties by the time the programme ended in April 2022.

SDG 7: Affordable and Clean Energy: Ensure access to affordable, reliable, sustainable and modern energy for all.

SDG 8: Decent Work and Economic Growth: Promote sustained inclusive and sustainable economic growth, full and productive employment and decent work for all..

KEY UN SDG TARGETS

7.1 By 2030, ensure universal access to affordable, reliable and modern energy services.

7.2 By 2030, increase substantially the share of renewable energy in the global energy mix.

KEY UN SDG TARGETS

8.2 Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, including through a focus on high value added and labour-intensive sectors.

8.3 Promote development-oriented policies that support productive activities, decent job creation, entrepreneurship, creativity and innovation, and encourage the formalization and growth of micro-, small- and medium-sized enterprises, including through access to financial services.

8.5 By 2030, achieve full and productive employment and decent work for all women and men, including for young people and persons with disabilities, and equal pay for work of equal value.

OUR CONTRIBUTION

Transition to the use of clean energy at our sites and leverage technology to provide clean energy, including payment solutions.

372 000 trees grown in FY22 as part of our carbon offset programme. Our commitment is to grow 5 million trees by 2025 which we estimate will offset 26% of our emissions.
We have transitioned 310 (cumulative total) of our sites to renewable and hybrid energy sources against a target of 4 200 sites by 2025.
Partnered with M-Gas to provide low income households in Nairobi with access to clean, reliable and affordable cooking gas. 10 depots serving 185,000 customers as at end of FY22.

OUR CONTRIBUTION

Provide decent work within Safaricom and our broader ecosystem, including enforcing effective health and safety practices both internally and by suppliers, simultaneously contributing to the local and national economy through innovative solutions to increase employment and facilitate economic activity amongst suppliers and customers.

Launched Baze, a subscription-based mobile-focused video- on-demand service that offers an extensive selection of local and regional short videos, together with music, and helps people in the creative industry monetise their craft.
Approximately 160 000 farmers are engaged on the Digifarm integrated agriculture platform, with yields improving by 15%.
We sustained 1 135 588 jobs through our wider economic impact in FY22 (including 262 000 M-PESA agents and 435 dealers).
Removed degree requirement for 33 PwDs and upskilled them with the digital skills needed to boost their employability.

SDG 9: Industry, Innovation and Infrastructure: Build resilient infrastructure, promote inclusive and sustainable industrialisation and foster innovation.

SDG 10: Reduce Inequality: Reduce inequality within and among countries.

KEY UN SDG TARGETS

9.1 Develop quality, reliable, sustainable and resilient infrastructure, including regional and transborder infrastructure, to support economic development and human wellbeing, with a focus on affordable and equitable access for all.

9.C Significantly increase access to information and communications technology and strive to provide universal and affordable access to the Internet in least developed countries by 2020.

KEY UN SDG TARGETS

10.2 By 2030, empower and promote the social, economic and political inclusion of all, irrespective of age, sex, disability, race, ethnicity, origin, religion or economic or other status.

10.4 Adopt policies, especially fiscal, wage and social protection policies, and progressively achieve greater equality.

10.C By 2030, reduce to less than 3 per cent the transaction costs of migrant remittances and eliminate remittance corridors with costs higher than 5 per cent.

OUR CONTRIBUTION

Deliver connectivity and innovative products and services that will provide unmatched solutions to meet the needs of Kenyans.

Hosted four innovation hackathons to foster a culture of innovation and experimentation.
Accelerated investments in digital content such as gaming, education and music which can be accessed through the My Safaricom app, engaging 760 000 customers.
Upgraded a total of 1 100 and 1 000 4G and 3G sites respectively and rolled out 495 new sites to provide our customers with a better network experience.
Developed the M-PESA super app to cater for subscriber digital lifestyles and empower businesses through the mini apps programme (described above): 5.3 million consumer app downloads (over 25% month active, 2.7 million 30-day active users with 1.1 million transacting) and 462 thousand business app downloads.

OUR CONTRIBUTION

Reduce inequalities by enabling equal access to opportunities to everyone, especially vulnerable groups, leveraging Safaricom leadership, network, solutions and technology.

Through our partnership with Kenya Union of the Blind and AYUDH Kenya (a non-profit international youth movement), continued to register visually impaired people – over 13 000 in FY22 – using the USSD code *678#.
Under our Lipa Mdogo Mdogo initiative, offered affordable smartphones in instalments for as little as KSh 20 daily, with 600 000 customers benefiting (cumulative total as at FY22).
Achieved a 50:50 gender balance of all employees, 35% of senior management and 22% of our Technology Division

SDG 12: Responsible Consumption and Production: Ensure sustainable consumption and production patterns

SDG 16: Peace, Justice and StrongInstitutions: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels.

SDG 17: Partnerships for the Goals: Strengthen the means of implementation and revitalise the global partnership for sustainable development.

KEY UN SDG TARGETS

12.5 By 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse.

12.6 Encourage companies, especially large and transnational companies, to adopt sustainable practices and to integrate sustainability information into their reporting cycle.

KEY UN SDG TARGETS

16.4 By 2030, significantly reduce illicit financial and arms flows, strengthen the recovery and return of stolen assets and combat all forms of organized crime.

16.5 Substantially reduce corruption and bribery in all their forms. 16.10 Ensure public access to information and protect fundamental freedoms, in accordance with national legislation and international agreements.

KEY UN SDG TARGETS

17.16 Enhance the global partnership for sustainable development, complemented by multi-stakeholder partnerships that mobilize and share knowledge, expertise, technology, and financial resources, to support the achievement of the sustainable development goals in all countries, in particular developing countries.

OUR CONTRIBUTION

Manage our operations responsibly, decrease our environmental impact and promote responsible behaviour among all our stakeholders.

88.1% of solid waste collected from Safaricom operations was recycled.
1 626 tonnes of E-waste collected and recycled since inception of the programme.
Reduced fuel (diesel and petrol) usage (from 11 652 174 litres to 10 034 899 litres).

OUR CONTRIBUTION

Manage our operations responsibly and ethically and fight corruption in all its forms.

98% of staff taken through ethics and anti-corruption training.
Supported dealers in meeting regulatory subscriber requirements with our Know Your Customer (KYC) awareness campaign and the Jiandikishe KYC app.
435 dealers (100%), 489 suppliers (61.2%) trained on ethics and fraud.

OUR CONTRIBUTION

Partner and build collective capacity of people, organisations and nations to promote and advance the SDGs.

Worked with Vodacom Group, Sumitomo and CDC to drive our expansion into Ethiopia.
Partnered with the biggest technology brands in the world (Amazon, Google, IoT.nxt, Microsoft, Palo Alto, Sophos, Whitelabel) – this has enabled us to go to market faster and learn best practices in product development and customer experience, thereby benefitting our customers.

Please share any comments, queries or suggestions you have with the reporting team by emailing sustainability@safaricom.co.ke

PREVIOUS REPORTS | ANNUAL REPORTS

SAFARICOM HOUSE | Waiyaki Way, Westlands PO Box 66872, 0800 Nairobi

Tel: +254 722 00 4524/4260 | www.safaricom.co.ke