OUR RESPONSE TO COVID 19
We activated our pandemic response plan and crisis management team in January 2020 as it rapidly became apparent to us that we were dealing with a global pandemic that would have far reaching implications not just in China, but globally.
The COVID-19 pandemic highlighted the way in which we are all connected and re-affirmed our belief that our present and future are inextricably linked to the wellbeing of the society that we serve. Against this backdrop, we unhesitatingly stepped up to support our stakeholders during the pandemic. A snapshot of how we did so is set out below, with further COVID-related actions woven into the narrative throughout this report.