Safaricom - 2021 Sustainable Business Report

82 SAFARICOM SUSTAINABLE BUSINESS REPORT 2021 / STANDING TOGETHER: GOING BEYOND / OUR MATERIAL TOPICS //// OUR STAKEHOLDERS / KPI SUMMARY THE REGULATORS WITH WHOM WE ENGAGE AND THE ISSUES ON WHICH WE ENGAGE Regulator Mandate Issues on which we engage Communications Authority of Kenya The Communications Authority of Kenya (CA) is the regulatory authority for the ICT sector in Kenya, including broadcasting, multimedia, telecommunications, electronic commerce, postal and courier services. • Compliance • Consumer affairs • Interconnect. • Licensing • Quality of Service (QoS) Measurements • Spectrum management • SIM-card registration Regulations • Type approval. • Universal Service Fund (USF) Competition Authority of Kenya The Competition Authority of Kenya (CAK) has the mandate of enforcing the Competition Act, No. 12 of 2010 with the objective of promoting competition for the benefit of consumers, businesses and the economy as a whole. • Competition and trade practices • Consumer affairs • Mergers & acquisitions Central Bank of Kenya The Central Bank of Kenya (CBK) is responsible for formulating monetary policy to achieve and maintain price stability. The Central Bank also promotes financial stability; an effective and efficient payment, clearing and settlement system; formulates and implements foreign exchange policies; holds and manages foreign exchange reserves; issuing of currency; and is the banker for, adviser to and fiscal agent of the Government. • International money transfer services • Mobile money transfer services (M-PESA) • Mobile lending products Kenya Revenue Authority The Kenya Revenue Authority (KRA) is responsible for the efficient assessment and collection of revenue (taxes) on behalf of the Government. • Taxation National Environment Management Authority The National Environment Management Authority (NEMA) is mandated to ensure the natural resources and environment of Kenya are managed in a sustainable manner. • Energy management regulations • Environmental Impact Assessments and audits • E-waste management • Air quality Betting Control and Licensing Board The Betting Control and Licensing Board (BCLB) seeks to promote reasonable, legal and sustainable gaming activities in Kenya and authorises gambling, lotteries and prize competitions. • Safaricom promotions. Kenya Civil Aviation Authority The Kenya Civil Aviation Authority (KCAA) is responsible for the safety and management of the Kenyan airspace. • Approval of proposed base transceiver stations • Site acquisition Capital Markets Authority The Capital Markets Authority (CMA) protects the interests of investors and publicly listed companies through licensing and supervising the capital markets industry. • Corporate governance. Office of the Data Protection Commissioner This is the primary regulator for Data Protection who oversees the implementation of the Data Protection Act and Regulations • Approvals for certain processes involving personal data • Registration of data controllers and processors • Reporting data privacy breaches FUTURE FOCUS • Engage on issues such as the split of financial services from telcos. • Advocate for a favourable regulatory environment for the expansion of financial services. • Work with new regulators in areas into which we could potentially diversify.