Safaricom - 2021 Sustainable Business Report

80 SAFARICOM SUSTAINABLE BUSINESS REPORT 2021 / STANDING TOGETHER: GOING BEYOND / OUR MATERIAL TOPICS //// OUR STAKEHOLDERS / KPI SUMMARY TOTAL OSH-RELATED INCIDENTS FY18 FY19 FY20 FY21 Fatalities 0 2 1 3 Lost Time Injuries (LTIs) 5 2 14 9 Incidents 158 150 175 136 Medical treatment cases 22 20 18 19 Man-hours (million) - employees only 12 12.3 11.9 11.5 Fatal Injury Frequency Rate (FIFR) 0 0 0 0 Lost Time Injury Frequency Rate (LTIFR) 0.017 0.016 0.017 0 * Only Safaricom employee man-hours tracked hence FIFR and LTIFR tracking at zero FUTURE FOCUS • Meet our FY22 employment diversity targets of 38% women in management and 3.3% PWDs respectively. • Conduct a company-wide refresh on our eight Absolute Safety Rules to enhance employee safety. • Mainstream agile ways of working throughout the organisation. • #1MoreSkill – achieve 60 hours of learning per employee. • Deliver on the health, safety and wellbeing plan developed for FY22 which is based on four pillars: - Positive safety culture - 100% home safe - COVID-19 response - Support a future-ready Safaricom.