Safaricom - 2021 Sustainable Business Report

6 SAFARICOM SUSTAINABLE BUSINESS REPORT 2021 //// STANDING TOGETHER: GOING BEYOND / OUR MATERIAL TOPICS / OUR STAKEHOLDERS / KPI SUMMARY HELP US IMPROVE OUR REPORTING We hope this report provides a clear and meaningful understanding of what sustainable business means to Safaricom, how it unites us and informs our approach to transforming lives. We welcome all constructive feedback, which can be shared via email to sustainability@safaricom.co.ke impact on society, this report should be read together with the 2021 Safaricom Annual Report and Financial Statements. OUR REPORTING STANDARDS This report has been prepared in accordance with the Global Reporting Initiative (GRI) Standards: Core option. Our report also serves as our Communication on Progress – an explicit responsibility of our continued membership of the UN Global Compact (UNGC) and the Global Compact Network Kenya (GCNK). RESPONSIBILITY FOR OUR REPORTING The Board is responsible for ensuring that sustainability is at the heart of our overall business strategy. For more information on our governance structure and the responsibilities of the relevant governing bodies, please refer to the governance section of the 2021 Safaricom Annual Report. On behalf of the Board, we acknowledge that our responsibility is to ensure the integrity of this sustainable business report and we are confident that it presents the progress we have made towards our goal of building a more sustainable future with satisfactory accuracy and impartiality. Michael Joseph Peter Ndegwa Chairman and Non-Executive Director Chief Executive Officer Safaricom PLC Safaricom PLC