Safaricom - 2021 Sustainable Business Report

55 SAFARICOM SUSTAINABLE BUSINESS REPORT 2021 / STANDING TOGETHER: GOING BEYOND //// OUR MATERIAL TOPICS / OUR STAKEHOLDERS / KPI SUMMARY MANAGING ELECTRONIC WASTE In keeping with SDG12: Responsible Consumption and Production and our commitment to the circular economy, in FY21 we continued with our e-waste recycling programme. In addition, during International E-Waste Day, we announced a partnership with NEMA to train informal sector waste collectors and electronic waste repair shops who handle substantial amounts of e-waste in urban centres. We completed the training for 86 participants on health and safety practices of the waste handlers and electronic repairers, compliance with statutory requirements as well as connecting them to formal recyclers for sustainability and a clean environment. E-waste recycled (cumulative) FY18 FY19 FY20 FY21 E-waste (tonnes) 855 1 072 1 287 1 430 E-waste training FUTURE FOCUS • Expand our renewable energy solutions through the implementation of Energy as a Service (EaaS) and mini- grid programmes in order to stabilise the remote cluster, thereby improving service availability and NPS. • Becoming single-use plastic-free by FY22. • Scale up end-to-end integrated waste management beyond the Nairobi region and aspire to attain a recycling rate of 98% countrywide. • Digitise our environmental data and 90% of our carbon footprint database by 2022 while automating 50% of our Environmental Management System (EMS) which holds the environmental audit database by FY22. • Conduct a nationwide sensitisation programme/workshop on EMF and 5G. • Achieve 1 million trees planted under our carbon offset re-afforestation project.